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Vem är auktoriserad av resebanken att sälja utländsk valuta för reseändamål Valutakurs kan köpas från någon auktoriserad person, som auktoriserad återförsäljare (AD) Kategori-I-bank och AD-kategori II. Fullfärdiga valutaförändringar (FFMCs) kan också frigöra utbyte för företags - och privatbesök. Vem är en auktoriserad återförsäljare En auktoriserad återförsäljare är normalt en bank som specifikt är auktoriserad av reservbanken enligt avsnitt 10.1 i FEMA, 1999, för att handla i utländsk valuta eller utländska värdepapper (listan över alternativa annonser finns på rbi. org. in ). Hur mycket utländsk valuta kan man köpa när man reser utomlands på privata besök i ett land utanför Indien För privata besök utomlands, med undantag för Nepal och Bhutan, nämligen. för turismsändamål etc. Varje invånare kan erhålla utländsk valuta upp till sammanlagt 10 000 USD, från en auktoriserad återförsäljare, under ett budgetår, på självdeklarationsbasis, oberoende av antalet besök som genomförts under året. Denna gräns på 10 000 USD eller motsvarande per budgetår för privata besök kan också utnyttjas av en person som utnyttjar utländsk valuta för resor utomlands för några ändamål, till exempel för anställning eller invandring eller studier. Ingen utländsk valuta är tillgänglig för besök i Nepal andor Bhutan för något ändamål. En invånare indisk får ta INR med beteckningen Rs.100 eller mindre valör till Nepal och Bhutan utan gränser. Hur mycket utländsk valuta är tillgänglig för affärsresa För affärsresor utomlands till andra länder än Nepal och Bhutan kan en person utnyttja utländsk valuta upp till 25 000 USD per besök. Besök i samband med deltagande i en internationell konferens, seminarium, specialutbildning, studietur, lärlingsträning etc. behandlas som företagsbesök. Utlämning av utländsk valuta som överstiger USD 25 000 för affärsresor utomlands (annat än till Nepal och Bhutan), oavsett vistelsetid, kräver tidigare tillstånd från reservbanken. Inget frisläppande av utländsk valuta är tillåtet för någon form av resa till Nepal och Bhutan eller för transaktioner med personer bosatta i Nepal. Investeringar i Bhutan är tillåtna i indiska rupier såväl som i fritt konvertibla valutor. Om investeringar görs i fritt konvertibla valutor är det nödvändigt att återköp av intäkter återförs till Indien i fritt konvertibla valutor. Hur mycket utländsk valuta kan tas vid köp av utländsk valuta för resor utomlands. Resande som går till alla länder än (a) och (b) nedan får köpa endast sedlar på utländsk valuta upp till 3000 USD. Balansbeloppet kan transporteras i form av resenärers check eller bankers förslag. Undantag för detta är (a) resenärer som går till Irak och Libyen som kan rita utländsk valuta i form av sedlar och mynt i utländsk valuta som inte överstiger 5000 USD eller motsvarande. B) resenärer som går till Islamiska republiken Iran, Ryska federationen och andra Republiken Commonwealth of Independent States som kan dra hela utländsk valuta i form av sedlar eller mynt i utländsk valuta. Hur mycket utländsk valuta kan dras för medicinsk behandling i utlandet AD Kategori I-banker och AD-kategori II kan frigöra utländsk valuta upp till 100 000 USD eller motsvarande till inhemska indianer för medicinsk behandling utomlands på självdeklarationsbasis utan att insistera på någon uppskattning från en hospitaldoctor i Indiaabroad. En person som besöker utomlands för medicinsk behandling kan få utländsk valuta som överstiger ovanstående gräns, under förutsättning att förfrågan stöds av en uppskattning från en hospitaldoktor i Indienabroad. Ett belopp på upp till 25 000 USD är tillåtet för underhållskostnader för en patient som går utomlands för medicinsk behandling eller incheckning utomlands eller för en person som medverkar till en patient som går utomlands för medicinsk behandlingskontroll. Mängden 25 000 USD som tillåts att patienten kommer utomlands är förutom gränsen på 100 000 USD som nämns ovan. Vilka möjligheter finns för studerande för utlandsstudier utomlands För utlandsstudier kan den beräknade uppskattningen från utlandet eller 100 000 USD per akademisk år, beroende på vilket som är högre, utnyttjas från en AD-kategori I-bank och AD-kategori II. Studenter som går utomlands för studier behandlas som icke-bosatta indianer (NRI) och är berättigade till alla de faciliteter som finns tillgängliga för NRI under FEMA, 1999. Utbildning och andra lån som utnyttjas av studenter som invånare i Indien kan tillåtas fortsätta. Ett studentinnehavande NRO-konto kan dra tillbaka och repatriera upp till 1 MUSD per budgetår från sitt NRO-konto. Den studerande kan utnyttja ett belopp om USD 10 000 eller motsvarande för tillfälliga utgifter, varav 3 000 USD eller motsvarande kan föras i form av utländsk valuta medan de studerar utomlands. Vilka är de dokument som krävs för att utländska valutor tas ut för ovanstående ändamål Dokumentation kan göras enligt råd från den auktoriserade återförsäljaren. Hur mycket utländsk valuta är tillgänglig för en person som går utomlands på anställning? En person som går utomlands för anställning kan dra utländsk valuta upp till 100.000 USD från någon auktoriserad återförsäljare i Indien på grundval av självdeklaration. Hur mycket utländsk valuta är tillgänglig för en utlandsresa vid utvandring En person som åker utomlands vid emigration kan rita utländsk valuta från AD-kategori I-bank och AD-kategori II upp till det belopp som föreskrivs av emigrationslandet eller 100 000 USD. Han kan teckna utländsk valuta upp till 100 000 USD på självdeklarationsbasis från en auktoriserad återförsäljare i Indien. Detta belopp är endast för att täcka de oavsiktliga utgifterna i utvandringslandet. Inget antal utländska valutor kan överlämnas utanför Indien för att bli berättigade eller för att tjäna poäng eller krediter för invandring. Alla sådana överföringar kräver tidigare tillstånd från reservbanken. Om kravet överstiger USD 100 000 krävs att personen erhåller det tidigare godkännandet från reservbanken. Finns det någon kategori av besök som kräver förhandsgodkännande från reservbanken eller indiens dansgrupper, konstnärer etc. som önskar utföra kulturella utflykter utomlands, bör få förhandsgodkännande från ministeriet för utveckling av mänskliga resurser (utbildningsdepartementet och Kultur), Indiens regering, New Delhi. Om tillstånd krävs för att få bidrag från utlandet enligt lagen om utländsk bidragsförordning, 1976, lagen om utlandsbidrag, 1976, administreras och övervakas av inrikesdepartementet, vars adress anges nedan: Utrikesdepartementet, Jaisalmer House, 26, Mansingh Road , New Delhi-110 011 Inget specifikt godkännande från reservbanken krävs i detta avseende. Hur många dagar i förväg kan man köpa utländsk valuta för resor utomlands Tillåten utländsk valuta kan dras 60 dagar i förväg. Om det inte går att använda utländsk valuta inom 60 dagar, ska den omedelbart överlämnas till en auktoriserad person. Bostäderna är emellertid fria att behålla utländsk valuta upp till 2 000 USD i form av sedlar i utländsk valuta eller TC för framtida användning eller kredit till sina inhemska (RFC) inhemska konton. Kan man betala med kontanter full rupi som motsvarar utländsk valuta som köps för att resa utomlands. Utländsk valuta för resor utomlands kan köpas från en auktoriserad person mot rupee betalning i kontanter bara upp till Rs.50, 000-. Om rupeeekvivalenten överstiger Rs.50,000, bör hela betalningen göras genom en bankövervakning med kryssrutor. Kontrollera endast betalningsorderens begäran om betalkort med kreditkortskort. Finns det någon tidsram för en resenär som har återvänt till Indien för att ge upp utländsk valuta? Vid retur från en utländsk resa måste resenären överlämna obestämd utländsk valuta som hålls i form av sedlar och resekontroll inom 180 dagar efter avresan. De är dock fria att behålla utländsk valuta upp till 2 000 USD i form av sedlar i utländsk valuta eller TC för framtida användning eller kredit till sina inhemska räntebärande inhemska räntor. Skulle utländska mynt överlämnas till en auktoriserad återförsäljare vid återvändande från utlandet Invånarna kan hålla utländska mynt utan någon gräns. Hur mycket utländsk valuta kan en inhemsk person skicka som gåva donation till en person bosatt utanför Indien. Varje hemvist individ kan, om han så önskar, överlåta hela gränsen på USD 125000 under ett budgetår under LRS som gåva till en person bosatt utanför Indien eller som donation till en välgörenhetsorganisation religiös kulturell organisation utanför Indien. Överföringar som överstiger gränsen på 125000 USD kommer att kräva tidigare tillstånd från reservbanken. Är det tillåtet att använda ATMDebit-kort för internationellt kreditkort för att utföra valutatransaktioner? Användning av internationella kreditkort (ICC)? Bankautomater Betalkort kan göras för resor utomlands i samband med olika ändamål och för att göra personliga betalningar som abonnemang på utländska tidskrifter , internetabonnemang, etc. Rätten till utländsk valuta på internationella kreditkort (ICC) är begränsad av den kreditgräns som fastställts av den kortutgivande myndigheten. Med ICC kan man (i) möta utgifterna köpa inköp utomlands (ii) göra betalningar i utländsk valuta för inköp av böcker och andra artiklar via internet i Indien. Om personen har ett utländsk valuta konto i Indien eller med en bank utomlands kan han även få ICCs från utländska banker och välrenommerade byråer. Användning av dessa instrument för betalning i utländsk valuta i Nepal och Bhutan är inte tillåtet. Hur mycket indisk valuta kan en person bära när de går utomlands Bönderna är fria att ta sig utanför Indien (med undantag för Nepal och Bhutan) sedlar från Indiens regering och Indiens bank i Indien noterar upp till ett belopp som inte överstiger Rs. 10000- per person. De får ta emot eller skicka ut andra mynt än Indien, med undantag för Nepal och Bhutan, som inte överstiger två mynt. Förklaring. Påminnelsemynt innehåller mynt utfärdat av regeringen i Indien Mint för att minnas ett visst tillfälle eller händelse och uttryckt i indisk valuta. Hur mycket indisk valuta kan tas in när de kommer till Indien En invånare i Indien som har gått ut från Indien vid ett tillfälligt besök kan komma in i Indien vid återvändandet från någon plats utanför Indien (förutom Nepal och Bhutan) sedlar från Indien och Indiens centralbank noterar upp till ett belopp som inte överstiger Rs.7 500. En person kan ta eller skicka ut från Indien till Nepal eller Bhutan, valutaintexter från Indiens regering och sedlar i sedlar, i valörer som inte överstiger Rs00. Hur mycket utländsk valuta kan tas med när du besöker Indien En person som kommer till Indien från utlandet kan ta med sig utländsk valuta utan begränsning. Om emellertid det aggregerade värdet av utländsk valuta i form av sedlar, sedlar eller resekontroller som överförts överstiger 10 000 USD eller motsvarande, eller om värdet av utländsk valuta ensam överstiger 5 000 USD eller motsvarande, ska det deklareras till Tullmyndigheter vid flygplatsen i valutadeklarationsformuläret (CDF) vid ankomst i Indien. 22. Är det obligatoriskt att följa fullständigt exportförfarande när ett presentpaket skickas utanför Indien En person bosatt i Indien är fri att skicka (exportera) någon presentartikel av värde som inte överstiger Rs.5,00,000, förutsatt att export av det här föremålet inte är förbjudet enligt den gällande utrikeshandelspolitiken och exportören lämnar en deklaration om att varor av gåva inte överstiger Rs.5,00.000 i värde. Export av varor eller tjänster upp till Rs.5,00.000 kan göras utan inlämning av deklarationen i Form GR SDF PP SOFTEX, beroende på vad som är fallet. Hur mycket smycken kan bäras under utlandsresa Att ta personliga smycken ut ur Indien är enligt Bagagereglerna styrda och administrerade av Tullverket, Indiens regering. Även om det inte krävs något godkännande från reservbanken i detta fall kan eventuella godkännanden från tullmyndigheterna erhållas. Kan en invånare förlänga lokal gästfrihet till en utländsk person En person bosatt i Indien är fri att göra betalningar i indiska rupier mot mötesutgifter, på grund av ombordstigning, logi och tjänster i samband med detta eller reser till och från och inom Indien av en person bosatt utanför Indien, som är på besök i Indien. Kan invånarna köpa flygbiljetter i Indien för att de inte berör Indien Indien Innehavare kan boka sina biljetter i Indien för sitt besök i något tredje land. Till exempel kan boende boka sina biljetter för resor från London till New York, via domesticforeign-flygbolag i Indien själv. Är godkännande i passet obligatoriskt för privata besökskunder Nej, det är inte obligatoriskt att godkänna på passet, men om kunden insisterar eller begär ett godkännande, kommer den auktoriserade återförsäljaren inte vägra att godkänna samma. Vad är HDFC Multi Currency Card-koncept Förfinansierat kort med utländsk valuta med flera valuta-plånböcker där enskilda valutor kan laddas Kortet fungerar som ett vanligt förbetalt kort för att underlätta betalningar vid VISA-bankautomater och POS-terminaler utomlands. Första valet av valuta för att behandla transaktionen kommer att vara transaktions lokal valuta. Om kortet inte har tillräcklig balans på den lokala valutan plånboken kommer vanligtvis medel från en annan valuta plånbok med tillräckliga medel. Praktiskt alternativ att överföra valuta från en plånbok till en annan med hjälp av Net Banking-tjänsten. Kunden kommer att känna till gällande kurs vid transaktionstidpunkten Vad är funktionerna i HDFC Multi Valuta Card Variable denomination Reloadable Prepaid Forex-kort med möjlighet att ladda några av de 10 valutaalternativen Kan bära mer än en valuta på kortet samtidigt Flytta medel över olika valuta plånböcker bekvämt Problemfritt val av lokal valuta baserat på användningsplats Inbyggd intelligens för att bearbeta transaktioner med hjälp av medel över olika valuta plånböcker Sätt in din egen ATM Netbank PIN-kod online Levereras med ett backup-kort som kan användas om primärt kort är förlorat . Chip-baserad för att erbjuda säkerhet, fungerar på alla EMV-kompatibla terminaler E-com-anläggning som är tillgänglig för att göra online Utländsk valutabetalning Transaktionsspecifika varningar om registrerad e-post mobil för valda transaktioner och aktiviteter Global acceptans över alla Visa-bankomater och köpcentra Vilka varningsanordningar finns i HDFC Multi Valuta Kort SMS Alert Kort Aktivering Ladda Reload av värde Återbetalning Tilläggskort aktivering Kort Hotlisting PoS transaktionsvarning ATM transaktionsvarning ECOM transaktionsvarning ATM PIN Återställ IPIN Återställ E-postvarning Kort Aktivering Kortbelastning Kortåterladdning ATM-PIN-återställning IPIN-återställning Vad är funktionerna som finns i HDFC Multi Valuta Card Netbanking SetReset ATM PIN och Internet PIN (IPIN) Ladda ner Statements Kontrollera balans i kortet Byt valuta mellan olika valuta plånböcker Blockera blockeringskort för transaktioner Kontrollera transaktionshistorik Hotlist förlorat stuligt kort Aktivera backup-kort Vad är de mervärdestjänster som finns på HDFC Mul ti Valutakort 24 7 365 dygns assistans Premium Concierge-tjänster Förbättrad Försäkringsskydd Förlorad och Stulen kortrapportering Kortinnehavare Förfrågnings service Nödkortsbetalning Nödkortskort ersättning Vad är avgifterna för HDFC Bank Multi Valuta Card Issuance Fee. Rs 500- per kort Reload Avgift. Rs 75- per reload Återutgivning av kortavgift. Rs 100- per kort ATM Kontant Återkallande Cross Valuta Avgifter: För transaktioner där transaktionsvalutan är annorlunda än den valuta som finns tillgänglig på Multicurrency ForexPlus-kort, debiterar Bank cross-currency markup av 3 på sådana transaktioner. Den växelkurs som används är den VISAMasterCard-grossistkurs som gäller vid transaktionstidpunkten. För transaktioner med växelkurs som involverar plånbok till plånbokstransfers inom valutor som är tillgängliga på Multi Currency Forex Plus-kort debiteras kunden med 2 växelkursavgifter. Valutakonverteringstjänstavgift: Valutakonverteringskatt kommer att vara tillämpligt enligt gällande skattestrategier. Avgifter mot GCAS-anläggningen: Kunden debiteras för att utnyttja GCAS-faciliteten för Visa enligt gällande avgifter. Stödberättigande och dokumentation Besök bara eller ring någon VKC Forex-filial med följande dokumentation: Den kompletta ansökningsblanketten för flera valutor A2 En kopia av ditt pass En titt på dokumentationen som FEMA har utfärdat enligt kvoten för din resa: Privat besök - För helgdagar , Personliga besök etc. USD 10 000,00 per budgetår USD 25 000,00 per resa Invandring - För personer som bosätter sig utomlands i länder som Kanada, Nya Zeeland, etc. USD 100 000,00 per år Sysselsättning utomlands - För en person som ska arbeta utomlands USD 100 000,00 per år Medicinsk behandling - För personer som reser utomlands för behandling USD 100 000,00 per år Studier utomlands - För studenter som studerar utomlands USD 100 000,00 per akademiskt år Hur mycket utländsk valuta är tillgänglig för en person som går utomlands på anställning En person som reser utomlands för anställning kan rita utländsk valuta upp till 100 000 USD från någon auktoriserad återförsäljare i Indien på grundval av självdeklaration. Hur mycket utländsk valuta är tillgänglig för en utlandsresa vid utvandring En person som åker utomlands vid emigration kan rita utländsk valuta från AD-kategori I-bank och AD-kategori II upp till det belopp som föreskrivs av emigrationslandet eller 100 000 USD. Han kan teckna utländsk valuta upp till 100 000 USD på självdeklarationsbasis från en auktoriserad återförsäljare i Indien. Detta belopp är endast för att täcka de oavsiktliga utgifterna i utvandringslandet. Inget antal utländska valutor kan överlämnas utanför Indien för att bli berättigade eller för att tjäna poäng eller krediter för invandring. Alla sådana överföringar kräver tidigare tillstånd från reservbanken. Om kravet överstiger USD 100 000 krävs att personen erhåller det tidigare godkännandet från reservbanken. Finns det någon kategori av besök som kräver förhandsgodkännande från reservbanken eller indiens dansgrupper, konstnärer etc. som önskar utföra kulturella utflykter utomlands, bör få förhandsgodkännande från ministeriet för utveckling av mänskliga resurser (utbildningsdepartementet och Kultur), Indiens regering, New Delhi. Om tillstånd krävs för att få bidrag från utlandet enligt lagen om utländsk bidragsförordning, 1976, lagen om utlandsbidrag, 1976, administreras och övervakas av inrikesdepartementet, vars adress anges nedan: Utrikesdepartementet, Jaisalmer House, 26, Mansingh Road , New Delhi-110 011 Inget specifikt godkännande från reservbanken krävs i detta avseende. Hur många dagar i förväg kan man köpa utländsk valuta för resor utomlands Tillåten utländsk valuta kan dras 60 dagar i förväg. Om det inte går att använda utländsk valuta inom 60 dagar, ska den omedelbart överlämnas till en auktoriserad person. Bostäderna är emellertid fria att behålla utländsk valuta upp till 2 000 USD i form av sedlar i utländsk valuta eller TC för framtida användning eller kredit till sina inhemska (RFC) inhemska konton. Kan man betala med kontanter full rupi som motsvarar utländsk valuta som köps för resa utomlands Valutakurs för resor utomlands kan köpas från en auktoriserad person mot rupee betalning i kontanter bara upp till Rs.50, 000-. Om rupeeekvivalenten överstiger Rs.50,000, bör hela betalningen göras genom en bankövervakning med kryssrutor. Kontrollera endast betalningsorderens begäran om betalkort med kreditkortskort. Finns det någon tidsram för en resenär som har återvänt till Indien för att ge upp utländsk valuta? Vid retur från en utländsk resa måste resenären överlämna obestämd utländsk valuta som hålls i form av sedlar och resekontroll inom 180 dagar efter avresan. De är dock fria att behålla utländsk valuta upp till 2 000 USD i form av sedlar i utländsk valuta eller TC för framtida användning eller kredit till sina inhemska räntebärande inhemska räntor. Skulle utländska mynt överlämnas till en auktoriserad återförsäljare vid återvändande från utlandet Invånarna kan hålla utländska mynt utan någon gräns. Hur mycket utländsk valuta kan en inhemsk person skicka som gåva donation till en person bosatt utanför Indien. Varje hemvist individ kan, om han så önskar, överlåta hela gränsen på USD 125000 under ett budgetår under LRS som gåva till en person bosatt utanför Indien eller som donation till en välgörenhetsorganisation religiös kulturell organisation utanför Indien. Överföringar som överstiger gränsen på 125000 USD kommer att kräva tidigare tillstånd från reservbanken. Är det tillåtet att använda ATMDebit-kort för internationellt kreditkort för att utföra valutatransaktioner? Användning av internationella kreditkort (ICC)? Bankautomater Betalkort kan göras för resor utomlands i samband med olika ändamål och för att göra personliga betalningar som abonnemang på utländska tidskrifter , internetabonnemang, etc. Rätten till utländsk valuta på internationella kreditkort (ICC) är begränsad av den kreditgräns som fastställts av den kortutgivande myndigheten. Med ICC kan man (i) möta utgifterna köpa inköp utomlands (ii) göra betalningar i utländsk valuta för inköp av böcker och andra artiklar via internet i Indien. Om personen har ett utländsk valuta konto i Indien eller med en bank utomlands kan han även få ICCs från utländska banker och välrenommerade byråer. Användning av dessa instrument för betalning i utländsk valuta i Nepal och Bhutan är inte tillåtet. Hur mycket indisk valuta kan en person bära när de går utomlands Bönderna är fria att ta sig utanför Indien (med undantag för Nepal och Bhutan) sedlar från Indiens regering och Indiens bank i Indien noterar upp till ett belopp som inte överstiger Rs. 10000- per person. De får ta emot eller skicka ut andra mynt än Indien, med undantag för Nepal och Bhutan, som inte överstiger två mynt. Förklaring. Påminnelsemynt innehåller mynt utfärdat av regeringen i Indien Mint för att minnas ett visst tillfälle eller händelse och uttryckt i indisk valuta. Förklaring. Påminnelsemynt innehåller mynt utfärdat av regeringen i Indien Mint för att minnas ett visst tillfälle eller händelse och uttryckt i indisk valuta. Hur mycket indisk valuta kan tas in när de kommer till Indien En invånare i Indien som har gått ut från Indien vid ett tillfälligt besök kan komma in i Indien vid återvändandet från någon plats utanför Indien (förutom Nepal och Bhutan) sedlar från Indien och Indiens centralbank noterar upp till ett belopp som inte överstiger Rs.7 500. En person kan ta eller skicka ut från Indien till Nepal eller Bhutan, valutaintexter från Indiens regering och sedlar i sedlar, i valörer som inte överstiger Rs00. Hur mycket utländsk valuta kan tas med när du besöker Indien En person som kommer till Indien från utlandet kan ta med sig utländsk valuta utan begränsning. Om emellertid det aggregerade värdet av utländsk valuta i form av sedlar, sedlar eller resekontroller som överförts överstiger 10 000 USD eller motsvarande, eller om värdet av utländsk valuta ensam överstiger 5 000 USD eller motsvarande, ska det deklareras till Tullmyndigheter vid flygplatsen i valutadeklarationsformuläret (CDF) vid ankomst i Indien. 22. Är det obligatoriskt att följa fullständigt exportförfarande när ett presentpaket skickas utanför Indien En person bosatt i Indien är fri att skicka (exportera) någon presentartikel av värde som inte överstiger Rs.5,00,000, förutsatt att export av det här föremålet inte är förbjudet enligt den gällande utrikeshandelspolitiken och exportören lämnar en deklaration om att varor av gåva inte överstiger Rs.5,00.000 i värde. Export av varor eller tjänster upp till Rs.5,00.000 kan göras utan inlämning av deklarationen i Form GR SDF PP SOFTEX, beroende på vad som är fallet. Hur mycket smycken kan bäras under utlandsresa Att ta personliga smycken ut ur Indien är enligt Bagagereglerna styrda och administrerade av Tullverket, Indiens regering. Även om det inte krävs något godkännande från reservbanken i detta fall kan eventuella godkännanden från tullmyndigheterna erhållas. Kan en invånare förlänga lokal gästfrihet till en utländsk person En person bosatt i Indien är fri att göra betalningar i indiska rupier mot mötesutgifter, på grund av ombordstigning, logi och tjänster i samband med detta eller reser till och från och inom Indien av en person bosatt utanför Indien, som är på besök i Indien. Kan invånarna köpa flygbiljetter i Indien för att de inte berör Indien Indien Innehavare kan boka sina biljetter i Indien för sitt besök i något tredjeland. Till exempel kan boende boka sina biljetter för resor från London till New York, via domesticforeign-flygbolag i Indien själv. Är godkännande i passet obligatoriskt för privata besökskunder Nej, det är inte obligatoriskt att godkänna på passet, men om kunden insisterar eller begär ett godkännande, kommer den auktoriserade återförsäljaren inte vägra att godkänna samma. Kan jag köpa mer än ett resekort från Axis Bank i samma valuta: Varje enskild person har rätt att köpa ett kort i varje valuta. En individ kan dock inte hålla mer än ett enda kort i samma valuta vid en viss tidpunkt i flera valutor: Om du reser till mer än ett land på en enda resa och du vill ha mer än ett kort i olika valutor , då kan Bank utfärda mer än ett kort till dig. om än i olika valutor, inom den allmänna RBI godkända gränserna för resan. Kan jag få ett kort som är laddat med flera valutor, om jag reser till två länder Nej. Som sagt ovan om du reser till mer än ett land på en enda resa, kan Banken utfärda mer än ett kort till dig, om än i olika valutor, inom den totala RBI godkända gränserna för resan. Det är dock inte möjligt att ladda mer än en valuta på ett enda kort. När kan jag använda kortet efter inköp Du rekommenderas att börja använda kortet endast efter några timmar. Du rekommenderas också att du har fått PIN-koden och loggar på signaturpanelen på baksidan av kortet. Det är också tillrådligt att ändra PIN-koden och kontrollera Balansen på kortet vid någon Axis Bank-bankomat innan du lämnar landet. Hur kan jag bekräfta om mitt kort har laddats in? Du skulle få en SMS-bekräftelse så snart ditt kort har laddats in. Det är tillrådligt att kontrollera Balansen på kortet vid varje Axis Bank-bankomat innan du lämnar landet. Du kan också kontrollera ditt saldo på vår hemsida med hjälp av inloggnings-id och lösenord för internetbank. Hur mycket pengar kan jag ladda på mitt resekortskort Användningen av ditt resekortskort ska vara i strikt överensstämmelse med bestämmelserna i Indiens Reserve Bank of FEMA och FEMA. Beloppet laddat eller laddat på ett kort ska ske enligt lagen om utländsk valuta, 1999 och gällande RBI-bestämmelser som gäller för närvarande. Minsta inkopplingsvärde för Travel Currency Card anges nedan: Minsta utbetalningsbelopp Minimalt återbetalningsbelopp Hur kan jag använda detta kort för att ta ut kontanter För att ta ut pengar skulle du behöva sätta in ditt kort i någon Visa Visa Plus Mastercard-bankomat i utlandet och följ anvisningarna på skärmen. Ange din PIN-kod och ange det belopp du vill ta ut i lokal valuta. De rekvisitionerade kontanterna kommer att dispenseras i den lokala valutan i det land du befinner dig i. Vad är min PIN-kod Din PIN-kod (Personligt Identifikationsnummer) är ett unikt 4-siffrigt säkert nummer som är tilldelat ditt kort och är bara känt för dig. Det gör att du kan ta ut pengar från VISA VISA Plus Mastercard-bankomater över hela världen. Denna PIN-kod kan ändras (endast) vid någon Axis Bank-bankomat i Indien. Vilka bankautomater accepterar resevalutakortet Alla bankomater utomlands som visar visum - eller plus-symbolen accepterar ditt Axis Bank Travel Valutakort. Kommer jag hitta VISA-bankautomater där jag går Det finns över 1 miljon VISA-bankomater över hela världen. För en omfattande lista över alla bankomater, se upp till platsen för VISA som accepterar bankomater på deras webbplatsvisum. Eller visa. via. infonowlocatorglobal och klicka på ATM-platsen. Om du inte reser till någonstans mycket avlägsen, är det mycket osannolikt att du inte kommer att kunna hitta en. Det kan noteras att det finns vissa länder där antingen VISA eller MasterCard har återkallat support eller det inte finns någon VISA - eller MasterCard-infrastruktur. Således kommer det inte att accepteras av vårt resevalutakort i sådana länder. Finns det en avgift för användningen av VISA-bankautomater Det finns en transaktionsavgift som debiteras vid olika bankomater för kontantuttag Balansförfrågan enligt tabellen nedan: Minsta utbetalningsbelopp Minimalt återbetalningsbelopp Bankerna i USA ges rätt enligt de lokala federala lagarna att ta ut tilläggsavgifter från andra bankkunder som använder sin bankomater för att ta ut pengar. Många ATMS i USA tar ut avgifter för att dra tillbaka från sina bankomater utöver ovan nämnda avgifter. Vilka alternativ ska jag välja att ta ut pengar från ATM? Generellt är alternativen som finns tillgängliga vid ATM för kontantuttag checkning, kredit och sparande. Du bör välja alternativet CheckingCurrent. Om alternativet CheckingCurrent inte är tillgängligt ska du välja alternativet Kredit. Alternativet Savings kopplas inte till VISA-nätverket och transaktionen skulle därför inte lyckas. Vad händer om jag har glömt min ATM-PIN-kort? Kortet blockeras för användning vid bankomater, om kortet har använts med fel ATM-PIN mer än 3 gånger. Det här är för din egen säkerhet och för att förhindra att du använder otillbörlig användning på kortet. Om du har glömt din PIN-kod kan du skriva till travel. currencyaxisbank för att generera en ny PIN-kod. Visa Visa-sedlarna valutakursen för konvertering Nej, i allmänhet visar bankomaterna det belopp som återtagits och den tillgängliga saldot i lokal valuta. Med denna information kan du beräkna den växelkurs som tillämpas. Kan jag använda mitt Resekort i andra valutor än basvalutan (Valutavariant som kortet köptes i) Ja, Travel Valutakortet kan användas för att handla (Kontantuttag vid bankomater och försäljningsställen vid Merchant Outlets) i alla lokal valuta. För transaktioner i någon annan valuta än basvalutan kommer det att finnas en växelkurs som kommer att tillämpas. Vem ska jag kontakta, om jag har någon tvist om en transaktion Om du har en tvist om en viss transaktion, uppmanas du att ange transaktionsuppgifterna till e-post id: - travel. currencyaxisbank för att göra det nödvändiga . Kan jag ladda om kortet Inkasser du har uttömt pengarna på kortet kan du ladda om ditt kort med extra medel. Det enklaste sättet att göra detta är att kontakta Axis Bank Branch där du köpte den från. Is remote reloading possible on the card Yes You may leave a signed copy of the reload Form and authorization with your family. Your family member can approach Axis Bank Branch with the Reload form. On submission of the documents and receipt of the payment, the Travel Card would be reloaded. How do I withdraw the remaining cash from my card if it is too small for a cash machine to dispense The easiest way to cash out your card, if you dont want to reload it for your next trip, is to go to the nearest Axis Bank branch and get the remaining amount encashed. How can I get a refund of unspent balances The Card can be encashed only after your return to India. Furthermore, the last transaction done on the card should be more than 10 days prior to the date of encashment. For refund of the residual or unutilized balances you can approach any of the branch of the Bank irrespective of where the card was issued. You need to complete the refund form and submit a copy of your passport alongwith the form. Do I need to surrender the card at the branch at the time of encashment or can I retain the same In case you want to encash the entire unspent amount on the card, you need to cut the card into 4 pieces at the time of surrender. However if you wish to retain the card for further trips, you can do so by encashing the partial amount and maintaining a minimum balance of USD 20 EUR 15 GBP 10 AUD 25, CAD 25 SGD 30 CHF 25 and SEK 130. Please note that if the balance on the card is more than 2000 then the card should be encashed within 90 days from the date of arrival. What do I do if my card is lost or stolen You can call the 24- hour helpline 91-22-67987700 or send an email to email helpdesk travel. currencyaxisbank to report a lost or stolen card. Our Customer Service Executives will immediately block the lost card and prevent it from further use and arrange to send you a replacement card within 2 working days. It is important to note that a lost Card report will be taken only after verification of your Mothers maiden name, Date of Birth, Passport no etc. Is there any other way in which I can keep a track of my balance and the latest transactions You can access the Internet banking module, iConnect for keeping a track of your balances and the transactions done on your card. The Internet banking user id is mentioned on the sticker placed on the welcome kit. The password is enclosed in the welcome kit in a sealed envelope for security reasons. You can visit the web-site axisbank. Select the Logon to net Banking section on the top left hand side to access the service. What important points should I keep in mind for using the card at Merchant Outlets You should look for VISAVISA Electron MasterCard sign at the point-of-sale merchant establishment. The Merchant must have an electronic point of sale card swiping terminal. Present your Travel Card after making purchase. Do not give your PIN to the merchant even if requested. PIN is not required for POS transactions. After a successful authorization, a hold for the transacted amount will first be placed on your account. Subsequently, your account will be debited for the transacted amount. A sales slip will be generated from the electronic card-swiping terminal. Check and sign the sales slip. Your signature must match the one on your Travel Card. Ensure your card is returned to you. Please note that this card can be used only for online transactions. Any transaction, which is done in an offline mode (Manual key Entry) would be declined, as it does not get routed to the online systems. What should I do if I lose my Travel Currency CardATM PIN or Internet banking password In case of loss of card, ATM PIN or the Internet banking password, you are requested to write to the Travel Currency Helpdesk at the e-mail id: - travel. currencyaxisbank What is the VKC Forex Global Currency Card VKC Forex Global Currency Card is a pre-paid foreign currency card that makes your foreign trip totally hassle-free and convenient. You can load this pre-paid card with foreign currency in India and use it to withdraw cash in the local currency from VISA MASTERCARD AMERICAN EXPRESS ATMs and merchant establishments accepting VISA MASTERCARD AMERICAN EXPRESS Flag cards. The Card is sold through ICICI Bank branches and select money changers. The Card also comes with never before features including travel insurance, emergency assistance, advanced account management features. In which currencies are the VKC Forex Global Currency Card available in VISA US Dollars Euro Pound Sterling Swiss Francs Australian Dollars Canadian Dollars Singapore Dollar Japanese Yen MASTERCARD US Dollars AMERICAN EXPRESS US Dollars So the US Dollar card will have USD loaded on to it (just like the USD Travelers Cheque). The Card will work in all countries and will dispense local currencies only on usage at ATMs, but in case the US Dollar card is used in say Europe, conversion charges from USD to Euro will be applicable. Why should I use an VKC Forex Global Currency Card An VKC Forex Global Currency Card ensures that you have a hassle free business or pleasure trip abroad. Instead of spending time encashing travelers cheques or changing money though Money Changers, The VKC Forex Global Currency Card ensures that you have 24-hours instant access to your funds. Apart from time and effort, you would also save money by getting the most competitive foreign exchange rates. Since it is a pre-paid card, it also helps you budget and plan your expenses. It also ensures that you spend your time in your business or leisure trip or abroad productively with an assurance of having an access to a wide network of people who are in stand by in case you were to need any help How does this pre-paid card work Your pre-paid Global Currency Card is loaded with funds at the time of purchase. You can use the card for cash withdrawal or for shopping at merchant outlets. With each transaction, the remaining value on the card decreases. You can continue to use your card as long as some funds remain on the card account. You can reload the card with more funds before your next trip when you return to India. This card cannot be used in India, Nepal Bhutan. What is the schedule of charges Schedule of Charges Some of the ATM acquires charge additional ATM fee. You are advised to check the same before the usage. Service Charge Extra What needs to be done incase HotelsCar Rentals take a Pre-Authorization HotelsCar Rentals before check-inrenting services etc, take a pre-auth on your card. A Pre-Auth is essentially blocking of certain amount on your card. At the time of checking out of the hotelsettling the bill, you should: Ask the executive to settle the final bill against the pre-auth that was taken. Ask the executive to cancel the pre-auth (credit back the amount) that was taken and settle the bill by taking an authorization for the actual bill amount. In the event of the Merchant not reversing back the amount, ICICI Bank would credit back the amount immediately after 11 days. What is the Insurance available on the card Personal Air Accident Cover - Death only. This cover is available for PRIMARY Card members upto the age of 69 and is applicable only overseas. 100 benefit total amp disablement (as decided permanent by insurance company) Missing of connecting Applicable if there is no international flight in the next 6 hours after late arrival by an international flight on an international airline For International Travel only. Loss of travel documents (Passport, Visa, Tickets) Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery. Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery Delay in receipt of checked baggage. Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery. Note: The customer is automatically enrolled into the policy on the purchase of the card. The claim will be applicable only if on the incident date, the Global Currency Card was active and had a positive balance on the same. What is the Insurance Claim Process For insurance claims, please contact ICICI Lombard on toll free number: 180020988. ICICI Lombard PBO takes down the claim information from the customer. Checks based on the card number provided for the cover applicable. Forwards the information to the expert for claim validity. If the claim is valid, customer is forwarded the claim form along with the list of supporting documents required. The cheque is sent to customer within 30 days. Where do I call if I need some assistance Customers can call ICICI Banks 24-hour Customer Care Center for free customer support. From within India, call 1800 345 3499. From outside India, customers may call 91 22 28307777. After calling these numbers, please the customers need press 112 for English and 212 for Hindi. The customers can call up the call center to know their transaction details, the remaining balance on their card account, to update their mailing addressemail addressmobile number, report a card loss and ask for replacement cards or write to us using the Email Us option For emergency assistance, they can call our assistance center at 91 11 4189 8888 Can the VKC Forex Global Currency Card be used over the Internet Yes. For VISA and MASTERCARD, the cardholder first needs to activate hisher card for the Internet usage while in case of AMERICAN EXPRESS, the card is pre-activated. The steps for activation are: Log on to icicibank, click on cards, Click on Global Currency Card, click on Login for Global Currency Card Customers, and log in using 16-digit card no and Internet password. Activate the card for Internet Transactions (not valid on Indian Sites). The card remains active for 30 minutes or 1 transaction which ever is earlier. Start using the card over the Internet. Is remote Loading of the card possible Yes. The process is: Leave a Signed Copy of the Reload Form and authorization with your family. Family Member walks into nearest VKC Forex Branch with the Reload Form. On submission of these documents and receipt of payment, the Card would be reloaded. Is temporary block facility available on the card Yes, the same is available. In case you want to temporarily block the card for safety purpose, you can do so yourself through your internet log-in or you can call up ICICI Bank call center to block and then unblock the card. This facility is not available on ICICI Bank American Express, Prepaid Global Currency Card. How do I track my transactions from wherever I am in the world Web-based Access to Account Information: Internet web-based access allows the customers quick access to transaction details and can also check their card balance. They simply need to logon to icicibank click on Cards click on Global Currency Card, and log-in through the Login for Global Currency Card customers link using their Internet Login ID (i. e. Global Currency Card 16 digit number) and password provided with the welcome pack for a complete update on the Card. Customers can check the status on their VKC Forex Global Currency Card from anywhere in the world. The customers can get updates on Available balance Transactions undertaken Transactions after last statement date Past statements (by period) If the merchant says that the card is not working, what is to be done Ask the merchant to ensure that he has swiped on a Credit Card terminal. If the card is still getting declined, walk into the nearest ATM to check the available balance on the card. Customers can withdraw the cash from the ATM and settle with the merchant. Report the matter to ICICI Bank, for follow up with the Merchant. What are the minimum and maximum amounts one can load on purchase Usage of the VKC Forex Global Currency Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The card can be loaded with any amount up to USD 10,000 or equivalent in Euros in a year. The minimum loading amount is 200 ( i. e. if USD card-200, if GBP card - 200 and so on ). Corporate travelers can load the Card up to 25,000 or its equivalent in Euros for every business trips. The amount of load on a card should be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations. If I am traveling to two countries, do I get the different currencies loaded on same card No. One card can be loaded with only one currency. However, the customer can take card in one currency and use worldwide irrespective of the currency of the country. Can I transact in currencies other than base currency (dollar, euros, pounds etc) using the Global Currency Card Yes, VKC Forex Global Currency Card allows transactions (cash withdrawal and point-of-sale transaction) in any local currency. For any currency other than the base currency, there will be an exchange rate which will be applied. What exchange rates are applied when a transaction is made on the card For transactions done in the base currency, there is no exchange rate applicable. However, for transactions other than in the Base Currency, VISA MATERCARD wholesale rates or Global Network (Incase of AMERICAN EXPRESS ) rates would apply. What documents are needed during purchaserecharge During purchase of a VKC Forex Global Currency Card, customers need to provide the following: Passport A2 form PAN Form 60 (in case you do not have a PAN number) They would also need to fill up and sign the VKC Forex Global Currency Card application form. The same documents need to be provided at the time of recharge along with the photocopy of the front of the card. The card numbers will be masked in the e-mails for security. Can one buy more than one VKC Forex Global Currency Card A customer can buy at most one VKC Forex Global Currency Card (of the same currency) at a time. Heshe can however buy more than one VKC Forex Global Currency Cards in different currencies. Can the card be used in India No the card cannot be used in India, Nepal Bhutan. Balance enquiry is allowed free of charge in ICICI Bank ATM in India. Can a Global Currency Card be recharged over phone or from abroad To reload the card, customers need to remit funds to the ICICI Bank branch or the Money Changer and submit the necessary documents. Customers can get in touch to their money changer or Bank branch for this facility. Corporate travelers can get cards charged by their authorised signatories providing the documents and the necessary funds. Can one retain the foreign exchange on the VKC Forex Global Currency Card after returning to India One can retain the card only if the balance remaining on the card is less than 2000. Else the amount needs to be refunded within 90 days from the date of arrival. In case refund is not made on time, the card would be suspended and the card holder can face legal action. As per RBI regulations. How can I confirm if my card has been charged You would get an SMS confirmation shortly after your card is loaded or reloaded or refunded. You may call up our customer care center also to know your balance. You can login into the website and check the transactions anytime. You can also walk into the nearest ICICI Bank ATM to check the balance on your card (balance will be displayed in rupees) How do I withdraw cash from an ATM using the Global Currency Card Check for VISA MASTERCARD AMERICAN EXPRESS logos at the ATM. Insert the card in the card slot of the ATM Enter the ATM PIN of the card. For the type of cardaccount, please select Credit Card Enter the amount of cash needed. Some of the ATM acquirers charge additional ATM fee. You are advised to check the same before the usage. Is there a limit to the maximum amount of cash that I can withdraw Daily withdrawal Limit This limit has been kept in place to prevent misuse in case you have misplaced the card Are there any charges for using a ATM VISA : There is a charge of 1.50 Dollars for USD Card, 1.50 Euros for Euro card, 1.50 Pounds for GBP Card (and similar amount for other currencies as well) for cash withdrawal from ATMs. The charges for checking the balance through the ATM is 0.50 Dollars for USD Card, 0.50 Euros for Euro Card, 0.50 Pounds for GBP Card (and similar amount for other currencies as well). MASTERCARD : A charge of 1.50 Dollars is levied on ATM Usage while 0.50 dollars are charged for balance enquiry. AMERICAN EXPRESS: A charge of 1.50 Dollars is levied on ATM Usage while balance enquiry option in not available on this card. Service Charges Applicable How can the customer maximize saving using the VKC Forex Global Currency Card The customers can maximize their saving by using the card at POS terminal, swiping the card to make payment rathr than withdrawing currency from ATMs and there by incurring ATM withdrawal charges while there are no charging for POS usage provided swipe is made in the same currency as the card. What if I forget the ATM PIN of the VKC Forex Global Currency Card In case the ATM-PIN is forgotten, call the Customer Care center and request for New ATM Pin. The for VISA MasterCard, the same would be provided over the phone. For American Express, the customer would need to generate the same over the IVR. Why would I need a replacement card One may need a replacement card if the card gets stolenlost, or if the magnetic strip stops working. Whom should I contact when I need a replacement card Contact the 24-hour ICICI Bank Customer Care Center on 91 22 2830 7777 for the replacement card. Call 91 22 2830 7777. How fast can I get my replacement card The card would be shipped within 48 hours to select locations serviced by our courier. Will my ATM PIN of the replacement card continue to be the same as the ATM PIN of the earlier card No. the customer will receive a new ATM PIN along with the replacement card. The customer need to use that for transacting at ATMs. How can I apply for a refund on the card To apply for a refund, please visit your nearest VKC Forex branch. You need to fill up an Refund Form and provide copies of your VKC Forex Global Currency Card and your passport. The funds will be returned to you immediately. How long does it take to get the refund Customers can get the refund immediately upto the amount of balance remaining on your VKC Forex Global Currency Card. In case there are some unsettled transactions, there could be an additional delay of upto 7 days. How is the VKC Forex Global Currency Card secured against unauthorised cash withdrawals from ATMs The Global Currency Card comes with advanced security features. To withdraw cash from a VISA ATM using the pre-paid card, customers need the confidential ATM-PIN which is available only to the customers. The ATM-PIN is issued at the time of card purchase. Customers need to remember the 4 digit PIN number and destroy the document. Do not write in on the card. The card would be blocked after 4 unsuccessful PIN attempts. This ensures that anyone having access to the card cannot use the card. What should one do to prevent unauthorised usage in case I lose the card The card comes with zero lost card liability after its loss being reported. Immediately report the loss of the card by calling up the customer care center. ICICI Bank would block the card from any further usage. On request, the Replacement Card can then be activates. In case the Replacement Card is also lost, a replacement card would be shipped to an address of the customers choice. What security features are implemented to prevent unauthorised usage of replacement cards before it reaches you The replacement card would be couriered along with its ATM PIN by courier. The card goes in a deactivated stage. The card can be activated only when the customer call up our Customer Care center and confirm the receipt of the card in proper condition. Without this verification, the card would not be enabled for transactions. What is the HDFC Bank ForexPlus card The HDFC Bank ForexPlus card is a magnetic strip based Pre-paid Card introduced in partnership with Visa Mastercard International, which offers you a convenient and secure way to carry your forex cash. This card offers you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all Visa Mastercard ATMs and Merchant establishment worldwide. This card cannot be used for payments in India, Nepal or Bhutan. What are the currencies available for HDFC Bank ForexPlus card The HDFC Bank ForexPlus card is currently available in 9 currencies, Australian Dollar, AED (Dirhams) Canadian Dollar, Euro, Japanese Yen, Singapore Dollars, Sterling Pound, Swiss Francand US Dollar. Where do I get this card This card is available over the counter at all VKC Forex branches. You simply need to walk into the branch, fill in the required documentation, fund your card and walk out with the Card pack. The card will get activated within hours of the funding being done. How does this card work Your HDFC Bank ForexPlus card will be activated with the loaded AUD AED CAD CHF Euro GBP JPY SGD and USD within hours of the bank getting the clear funds from you. Once active, the card can be used at any international location. (Usage of the card is not allowed in India, Nepal and Bhutan.) The HDFC Bank ForexPlus card works just like a Credit Card for purchase transactions at Merchants Establishments that have an electronic terminal. The only difference is that the transaction amount is directly debited from your HDFC Bank ForexPlus card balance. Your HDFC Bank ForexPlus card is accepted at over all Merchant Establishments displaying the Visa Mastercard symbol. The card can be used to withdraw cash at all Visa Mastercard ATMs worldwide. Irrespective of the currency of the card, the cash will be in the currency of the country. Only ensure that you remember the PIN given to you with the card pack. The same is unique for every card and cannot be changed at any domestic or international ATM. What documents should I submit when I purchase the HDFC Bank ForexPlus card Application form for the HDFC Bank ForexPlus card and the form A2 (or any other Forex Documentation as mandated under FEMA) as well as a Photocopy of your current and valid Passport. How soon can the card be used after it is purchased Your card will be activated with the loaded AUD AED CAD CHF Euro GBP JPY SGD and USD within a few hours of the bank having received the clear funds from you. Post activation, the card is ready for use. Are there any transactions for which this Card should not be used Yes, your card should not be used for temporary charges - e. g. paying deposits at hotels, hiring of cars etc. Incase you have paid these deposits using the ForexPlus card and the hotelcar rental agency etc. settles for an amount lesser than the deposit amount or you pay through a different mode the balance amount will get credited into your account only after 35 days from the transaction date. Note: the Bank reserves the right to charge the Card holder for any unauthorized amounts. Can the value of the card be topped up Yes, Remote reload - by anybody other than yourself is also possible. The person authorised by you for the same will need to come to the branch with the money and will need to provide the necessary documents. On receipt of the application form and the funds, your card will get reloaded for the desired amount. Can the ATM PIN be changed No, the ATM PIN cannot be changed at any of the HDFC Bank ATMs. What if I forget my ATM PIN You can call the HDFC bank PhoneBanking for assistance. A new PIN will be sent across to your mailing address with the bank. How will I know which ATMs accept the HDFC Bank ForexPlus Card All ATMs displaying the Visa PLUS Mastercard Logo will accept the HDFC Bank ForexPlus Card. Whom should I contact if my card is lost or stolen In case of loss of card please report the loss immediately. Call PhoneBanking 022 - 6160 6161 or Log on to the online facility for Prepaid Cards on hdfcbank and hotlist your ForexPlus Card You will not be liable for transactions on your Card Account (if any) from the moment your report is registered with the bank. Who should I contact for my replacement Card Is there a charge for replacement You can call the HDFC Bank PhoneBanking number of your city and ask for replacement of your HDFC Bank ForexPlus card. The reissued card will be sent to your domestic address with the bank. The charges for the Reissue of the Card are given in the Schedule of Charges. What is the maximum value for which the Card can be used There is no limit imposed on the usage of the Card. Customers can withdrawutilise any amount, upto the loaded value on the card at any ATMPOS. However, there are some ATMs which have a per transaction limit on every withdrawal that they honor, which cannot be changed by the Bank. Hence, in such cases the cardholder might need to do multiple transactions if he wants to withdraw a higher amount. How to activate e-commerce on my card Follow 2 simple steps Step 1: Log on to Prepaid card NetBanking. Step 2: Enable your e-commerce transaction facility to make purchase Money Gram MoneyGram is a global leader in worldwide money transfer services, working closely with specially chosen agents in 227,000 locations across 190 countries and territories. We provide a secure way to send and receive money to and from your loved ones worldwide and well make sure that your money gets to where its needed quickly. Why choose MoneyGram Its quick your money is where its needed in just 10 minutes. Its convenient with 227,000 money transfer agents around the world, youre never far away from MoneyGram. Its available to everyone you dont need a bank account or credit card. Its easy just visit a MoneyGram agent and complete one simple form. Its personal you can add a complimentary 10-word message. How do I send money Follow the below 5 simple steps to send money: Step 1: Find a MoneyGram agent. Step 2: Take some personal identification and visit the money agent. Step 3: Complete a simple send form and hand this to the MoneyGram agent along with the money that want to send and the transfer fee. A free 10-word message can be included on the form. Step 4: The agent will provide a reference number. Step 5: Contact the person to whom the money is being sent, and give himher the reference number. The money will be ready to collect in just 10 minutes.. How do you receive money 3 simple steps to receive money: Step 1: Get the reference number from the person who is sending you money and this will help speed up the collection. Step 2: Visit a MoneyGram agent taking some identification and the reference number with you. Step 3: Complete the simple receive form and show the identification. They will then be given your money, usually in the local currency. You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram agent for acceptable identification formats. Subject to the receiving MoneyGram agents availability and hours of operation, and local regulations. In addition to the transfer fees applicable to a transaction, a currency exchange rate set by MoneyGram or its agents may be applied. Prices subject to change. Inward Remittance Limit It is a fact that there is no need to obtain Foreign Inward Remittance Certificate(FIRC) for any of your remittances to India if they involve your relatives. The FEMA(Foreign Exchange Management Act), who takes care of all the foreign exchanges happening in India, does not specify any restriction to the amount of money sent to India. A reason for that could be to increase the foreign exchange inflows to the country. For business purposes, no need to provide FIRC for getting tax concessions. Thus, if the business is an export business, it is mandatory to have a FIRC for every remittance. Be very suspicious if you receive the following: A check or money order sent to you, with instructions to cash the item at your bank, then send some of the funds to someone else through MoneyGram. If the check is counterfeit your bank will make you cover the loss. Be aware that counterfeit checks are very hard to identify. A telephone call telling you that you have won money or a prize and that you need to send money to pay for taxes, customs fees, etc. A response to your newspaper ad for a lost pet or lost personal items, as fraud perpetrators are known to use the classified ads to contact people and pretend they have found their lost item. A suggestion from a stranger to send money to a friend or relative as a show of good faith because legitimate business is not conducted this way. You will be told that, by sending the money in the name of a friend, they will not be able to collect the funds. That is not true. Con artists often use fake identification to pretend to be someone else. An email that appears to be from MoneyGram, no matter how real it looks. We are not an Internet escrow or shipment service and will NEVER send an email confirmation to inform a person that they have received a MoneyGram transfer for payment of an Internet purchase. Instructions to mislead MoneyGram are a clear warning sign that something might be wrong. Con artists will be familiar with MoneyGrams efforts to prevent fraud. If someone tells you to not share the details of your transaction with MoneyGram, then you should not continue with the transaction. Here are some ways you can protect yourself: Buying items on the Internet. Be very careful if you are sending money to pay for merchandise purchased online. Many Internet auction sites provide an assured payment system that offers greater protection for the buyer and seller. Using the MoneyGram money transfer service. For the convenience of our customers, some transactions sent to a specific destination may be received in another country. Please do not assume your money transfer is safe because you specified a country for the transaction. Also, if a recipient has photo identification and knows pertinent information about the transaction and the sender, a reference number or the answer to a test question may not be required to pick up the transaction. Please be careful to whom you send money, keeping your transaction information confidential, and be suspicious of anyone who wants you to send money to them (or someone else) with a test question. It may be too good to be true. Research thoroughly before sending money in response to a newspaper or magazine ad for airline, concert or similar tickets. The same is true for offers of loans or credit cards where you are asked to send money for fees before signing any documents. Be suspicious of very cheap deals. MoneyGram cannot ensure that the goods or services you are paying for will be received. Here are some resources available to you in the United States: Report fraud. To report fraud to the Internet Fraud Complaint Center, visit ic3.gov. This is a partnership between The FBI and the National White Collar Crime Center. For a list of different types of fraud schemes or to report a fraud, you can also visit consumer. govsentinel. Call before you send money. If you are suspicious, contact the Better Business Bureau, AARP or your local Attorney General before sending any money. Canadian fraud. Many scams ask for money to be sent to Canada. For Canadian issues, call PhoneBusters toll-free at 1-888-495-8501 - this is a joint effort of U. S. and Canadian law enforcement to fight telemarketing fraud. FRAUD WARNINGS STOP Please read the questions below carefully to help us protect you from becoming a victim of fraud or a scam. Are you sending money: to someone you dont know or whose identity you cannot verify to prove to someone that you have the available funds to buy a car, other goods, or to rent a property Are you being asked by any 3rd party to provide any details about this transaction in part or in full by phone, email, fax or website to buy a product service or a pet via the internet or anywhere else in response to any offer that sounds very cheap in comparison to their expected price or looks too good to be true to claim lottery or prize winnings, inheritance, for a guaranteed credit card, loan offer, refund of bank charges or attractive investments in response to an internet offer, letter or phone call that asks you to send money for a job offer or mystery shopping or a charity to someone at home or overseas who claims to be your relative needing cash for an emergency and you are unable to verify independently if the caller and the claims are genuine to someone you met in an on-line chat room or da ting web site for financial assistance Examples: airplane ticket, medical bills, helping a relative, cashing a check, investing in a business deal, etc. to buy goods and services from someone who specifically recommends money transfer through MoneyGram as the preferred mode of payment IF you answered YES to any of these questions, DO NOT SEND the money transfer - someone may be trying to STEAL YOUR MONEY. Remember neither MoneyGram nor its agents will be liable if you ignore the fraud warnings above and still choose to send money for any of the reasons listed above. Send Money Fast With Western Union Money Transfer, its quick and easy to send money to your family back home in India. Our money transfer options offer you the convenience and dependability you need -- and the peace of mind you deserve. What is Western Union Western Union Financial Services, Inc. is a global leader in money transfer and messaging services. Known for its pioneering telegraph service, Western Union dates back to 1851 and introduced electronic money transfer service in 1871. Western Union has thousands of Agent locations in countries and territories worldwide. What is the Western Union Money Transfer service to India You can use cash to send money to India from participating Agent locations around the world. You can also send money to India online or by phone from the U. S. and Canada. Use your credit or debit card to send online or by calling 1-800-CALL-CASH. If you use your credit card, you may be charged an additional cash advance fee by your card issuer for this service. U. S. or Canadian bank-issued cards only. Who uses the Western Union Money Transfer service Anyone who needs to send money quickly and reliably. What are the benefits of using Western Union to send money Its RELIABLE - Each transfer is protected by an advanced worldwide security system and can be verified with a unique Money Transfer Control Number (MTCN). In addition, Western Unions Agent locations in India are authorized by the Reserve Bank of India. Its FAST - money is available minutes after it is sent, subject to Agent locations hours of operation. Its CONVENIENT - its your choice. You can send money to India online, by phone, or from an Agent location. Plus, theres no need to have an account. With thousands of Agent locations worldwide, theres sure to be a Western Union Agent location thats convenient for you. Can money be sent from India No. Western Union offers receive or payout service only in India. Can a business use the Western Union Money Transfer service to send money No. Due to Indian government regulations, the use of the Western Union Money Transfer services to India by businesses is not permitted. Is Western Union authorized by the Reserve Bank of India (RBI) Western Unions Agents in India are authorized by the Reserve Bank of India. Do I need a bank account to use the Western Union Money Transfer service To send or receive money at an Agent location, Western Union does not require credit cards, bank accounts, memberships or citizenship papers. Receivers in India may need to show a currently valid government-issued photo ID. Additional information may be necessary to meet government requirements depending on the amount being sent or received. To send money online, you will need a U. S.- or Canadian-based Visa or MasterCard credit or debit card. To send money via 1-800-CALL-CASHSM, you will need a U. S.-or Canadian based Visa, MasterCard or Discover credit or debit card. How much money can I send to India via Western Union There is a 2,500 US Dollars maximum limit set for remittances to India due to the regulations of the Reserve Bank of India What currencies can I send via Western Union Generally, Agent locations only except cash in local currency. You cannot send money from India. The receiver in India will be paid out in Indian rupees. How do I send money at a Western Union Agent location A customer completes a To Send Money form at a Western Union Agent location. The clerk at the Agent location collects the transfer amount plus applicable fees and processes the transaction. The sender receives a Money Transfer Control Number (MTCN) to track the status of the order and to share with the receiver to pick up the funds in India. How do I send money over the telephone or online You will need a U. S. or Canadian-based credit or debit card to send your money over the phone at 1-800-CALL-CASHSM or online. Other fees may apply. What is the MTCN and why do I need it The Money Transfer Control Number (MTCN) is a number printed on your receipt that allows you and Western Union track your transaction. It is also required for the receiver to have the MTCN to pick up funds in India. How can I ensure that my money gets there quickly Supply correct contact details in case Western Union needs to contact you. Also, be sure to have your recipients correct full name and address. The recipient will be required to show valid identification and the MTCN. How can I pay for a Western Union Money Transfer transaction All Western Union Money Transfer transactions sent from an Agent location must be paid in cash. Transactions originated by telephone - 1-800-CALL-CASHSM - and online must be paid for via a U. S. or Canadian-based credit or debit card Where can money be picked up in India Western Union Agents are independent businesses that provide money transfer service to their customers on behalf of Western Union. In India, money may be picked up at any of the more than 50,000 participating Agent locations in over 650 cities: Home delivery is also available nationwide in India. Cash will not be delivered via home delivery option. check or draft must be deposited into the bank account of the receiver only and is subject to clearing procedures of the local bank. Call 1-800-325-6000 in the U. S. or Canada. In India call 1-600-44-1851 How can I find a Western Union Agent location In the U. S. the South Asian toll-free number is 1-800-435-2226 where customer service representatives can assist you in Hindi, Tamil, Malyalam, Urdu and English. Customers can also find an Agent location online. For any inquiries in India reach us at: - 91 80 2222 1851 - 1-800-425-1851 (Toll Free line, available to all MTNLBSNL users in India) - Users in India can SMS WU CALL and send to 53636 for a call back in some time. Charges Apply How many Western Union Agent locations are there in India There are more than 50,000 Western Union Agent locations in India. How do I receive money at a Western Union Agent location The receiver completes a To Receive Money form at any Western Union agent location and provides a valid government-issued photo ID. The clerk at the Agent location then pays funds to recipient. How long does it take to send money via the Western Union Money Transfer service Transfers are completed and money is available for pick-up at receiving Agent locations in India within minutes. (Subject to transaction approval and hours of operation of receiving Agent locations.) Will my receiver be paid in cash Maximum cash payout amount for Indian nationals is 50,000 IN Rupee payouts over 50,000 IN Rupee will be paid by local check. There is no cash payout limit for foreign passport holders in India. Cash will not be delivered via home delivery option. check or draft must be deposited into the bank account of the receiver only and is subject to clearing procedures of the local bank. What type of exchange rate does Western Union apply to its transactions In addition to the transfer fees applicable to the transaction, a currency exchange rate set by Western Union will be applied. The exchange rate applied by Western Union provides customers with less foreign currency per dollar than Western Union receives when it obtains foreign currency. Western Union keeps the difference. The exchange rate varies daily. For information concerning the current currency exchange rates provided by Western Union, in U. S. call toll-free to 1-800-435-2226. Outside of the U. S. please contact your local Agent location. Will my receiver have to pay any charges on the money sent No. The sender pays all fees How do I know if my receiver has picked up the money From the U. S. to verify if the receiver has picked up the money or to track your transaction, call 1-800-432-2226 or track the status online. For better results, be sure to have your MTCN (Money Transfer Control Number) available. During what hours is the Western Union Money Transfer service available Western Union provides service 24 hours a day, 365 days a year. Each Agent location determines its own hours of operation, although many Agent locations maintain extended hours of operation and some are open 24 hours a day. Restrictions and Special Notes Receiving in India: As a government requirement, maximum payout amount is not more than 2,500 US dollars (or IN Rupee equivalent) per transaction. Sender threshold amount has therefore been set at Indian Rupees 111,317 to ensure exchange fluctuations do not result in the transaction being declined to the receiver. Maximum cash payout for all Indian nationals and all residents (Indian or Foreign) is 50,000 IN Rupee Payouts over 50,000 IN Rupee will be paid by local crossed check only. There is no cash payout limit for foreign passport holders in India. As a government requirement, a payee can only receive a maximum of 12 transactions per calendar year. Receiver must present valid identification. Receiver must present correct money transfer Control Number (MTCN). Will Call transfers to the states and Islands of Tamil Nadu, Kerela, Andhra Pradesh, AndamanNicobar or Pondicherry will be charged a special flat fee per transaction, regardless of principal amount being sent. The implementation of this special pricing for India is on a state level for Indias coastal regions. General Information: Senders full address must be included on all money transfers to India. Pursuant to Indian government regulations, money transfer payments are reserved for private consumer use only and cannot be used for commercial or business purposes, for purchase of property, or for investments. Test Question is not allowed. Paying location is required to maintain a photocopy of identification documents presented by the Receiver. A new International Money Transfer destination has been created called India Tsunami Region for transfers to these regions. Please verify the destination state with the sender before sending to India. Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial or business purposes, for purchase of property, or for investments. Online Fraud Sending money to someone you dont know You could be at risk for consumer fraud. The Western Union Money Transfer service is a great way to send money to people you know and trust. If you need to send money to someone you dont know well, you may be putting yourself at risk for fraud. Because we care about consumers, Western Union urges you to protect yourself from fraud by considering the following: Never send money to a stranger using a money transfer service. Beware of deals or opportunities that seem too good to be true. Dont use money transfer services to pay for things like online auction purchases. Never send money to pay for taxes or fees on foreign lottery winnings If you think you have been a victim of fraud, please contact your local Western Union Agent. What is the American Express GlobalTravel Card The American Express GlobalTravel Card is a prepaid, reloadable Card that provides you with a more convenient, secure way to manage your money while you are travelling. Its not a credit or debit card. Its a prepaid Card, which means you load funds onto the Card and can then use the Card to make purchases virtually anywhere American Express is accepted outside of India including at ATMs to withdraw cash. Since its prepaid, theres no risk of spending more funds than you have on the Card. Packed with travel-friendly features, the American Express GlobalTravel Card also includes free access to emergency assistance, if needed, during your journey. And its all backed with the world-class service offered from American Express. Do I need to do anything before using my American Express GlobalTravel Card Before using your Card, sign the back, where indicated. Memorise or change the 4-digit Personal Identification Number (PIN) contained within the Welcome Pack, and then destroy the printed PIN information. To change your PIN, call Customer Service or go online. To view your PIN online, log in to your account. Keep your Backup Card safe and store it separately. What is my PIN How can I change my PIN This is a unique 4-digit number assigned to your Card enabling you to securely withdraw cash from ATMs that accept American Express, outside India. This 4-digit PIN number should be known only by you, and it is important to protect the security of your Card and PIN at all times. To change your PIN to a more memorable number, call Customer Service or go online. To view your PIN online, log in to your account. How can I check my balance or view my transaction history You can check your balance and view your transaction history online at any time. To check your balance online now, log in to your account. To retrieve this information by phone, you may call Customer Service, 24 hours a day, 7 days a week. Do my American Express GlobalTravel Card funds have an expiration date No. While there is a valid thru date indicated on the front of the Card, the available funds on the American ExpressGlobalTravel Card do not expire. The valid thru date is simply required to ensure that the Card can be used at merchants that request andor require customers to provide a plastic expiration date during the transaction process. You may not use the Card after the valid thru date, but you can request a new Card be sent to you at no additional cost so you can use your remaining funds. What should I do if my American Express GlobalTravel Card is lost or stolen If your Card is lost, stolen or used improperly, call Customer Service for assistance. Our Customer Service Center, open 24 hours a day, 7 days a week, will assist in activating your Backup Card and blocking usage of the lost or stolen Card. You will need to sign the back of your Backup Card immediately, and either memorise the enclosed PIN, or change it to a more memorable PIN. You will not need to re-register your Card online. We will do this for you upon activation. In the event both Cards are lost or stolen, we can deliver a new Replacement Card to any location at no cost, and if necessary we can arrange emergency access to the funds available in your Card account, anywhere in the world, via Western Union. What should I do if I need help in an emergency Sometimes the unexpected happens when you travel. A passport is lost. You come down with a sudden illness. A lawyer is needed. Being a Card member can make things easier to handle. Global Assist Services help you prepare for your trip with customs information and destination guides. And while youre travelling overseas, lost passport replacement assistance, translation services, lost luggage assistance, and emergency legal and medical referrals are only a phone call away. For a detailed list of our Global Assist benefits, download the Global Assist Services guide. Note: While Global Assist coordination and assistance services are free benefits from American Express, Cardmembers are responsible for the costs charged by third-party service providers. Global Assist services are not meant to replace any travel insurance. How can I close my American Express GlobalTravel Card account In the event that you decide to close your American Express GlobalTravel Card account, call Customer Service. You can visit a participating branch location of the seller where you purchased the Card and ask for a reimbursement of available funds. Once your account is closed, please destroy any Cards by cutting them in half and disposing of them securely. To close your account if there is no balance remaining, call Customer Service. For more details on account closure, please refer to the Product Terms Conditions. Can the American Express GlobalTravel Card have a negative balance If a merchant authorises a transaction for an amount greater than your actual available balance, the American ExpressGlobalTravel Card will generally be declined. However, in rare circumstances, a merchant may process a transaction without prior authorization, or an amount greater than a Cards actual available balance may be authorised. If this occurs, you may be notified to load more funds onto the Card, or make a direct payment to cover the negative amount, but will not be charged an overdraft fee. While this does not happen often, it is important to keep track of your balance and reload funds as needed. To check your balance online now, log in to your account. To retrieve this information by phone, you may call Customer Service, 24 hours a day, 7 days a week. Prepaid forex cards: Gain all the way Planning a leisure or business trip abroad and wondering how best you can carry funds Of course there are international debit and credit cards or the conventional travellers cheques but then, of late banks have also launched prepaid forex cards that are not just convenient but more cost effective too. These cards are pre-loaded with funds and can be used across the globe at merchant outlets enabling the user access to money in the regional currency and are available in US Dollar, Euro and GB Pound denominated currencies. Du kan välja från ICICI Bank Travel Card, HDFC Banks ForexPlus Card och SBIs Vishwa Yatra Foreign Travel Card för att nämna några. Armed with these, you would be able to withdraw cash in the currency of that country, check your balance or even go shopping across the globe and not worry about the cross currency charges that you would have otherwise incurred on an international credit card. En viktig fördel med dessa kort är att valutakursförändringar inte påverkar dig. This advantage steps in in a regime where the rupee depreciates to the foreign currency. For instance, suppose the rupee has been depreciating against the dollar. So while in one month, a dollar may cost Rs 44, in the next, it may cost Rs 45. But whether the rupee depreciates or appreciates you would not be paying any more. Of course, the difference of a rupee will count when you are making high value purchases such as electronics. Flipsidan, i en regim som uppskattar rupi, kommer detta kort inte att vara lönsamt. Vid ett internationellt kreditkort debiteras du till den växelkurs som gäller den dag då du gjorde inköpet på ditt kort. However, in the case of a prepaid card, you would be spending at the rate as on the date you loaded your card, which would be much earlier than your journey date. Sachin Khandelwal, Head-Credit Cards, ICICI Bank, tells Moneycontrol, Travellers cheques cannot be encashed after merchant hours and not all outlets accept travellers cheques. Dessutom finns det en avgift på encashment som verkar vara dyr. In case of debitcredit cards there are huge cross currency charges when converted from rupees to the local currency. Comparatively, prepaid travel cards are safe and convenient. Men då varnar experter också att det inte är meningsfullt att använda dessa kort medan du checkar in för att bo på hotell eller att betala biluthyrning. Hotell brukar ta förhandstillstånd som säkerhetsbelopp när du checkar. Om du planerar att flytta ut innan de angivna fyra eller fem dagarna kan pengarna bli blockerade. Warns an SBI official, Since it is a good amount of money that could get blocked releasing them can take time for instance atleast 15 to 20 days. Hence it makes better sense not to use these cards for such purposes. Suitable to leisure as well as business travellers alike, these cards are easy to obtain and reload too. Allt du behöver göra är att gå till en av närmaste banker, fyll i ansökningsblanketten. submit form A2 (or any other forex documentation as mandated under FEMA) with a photocopy of your passport and submit the required funds. När pengarna blir rensade kommer banken att få kortet aktiverat för användning. But if you run out of balance while you are still abroad, reloading is a difficult task. You cannot reload from abroad. What you could do instead, is ask your family members back home to fill up the necessary forms for reload of your card. Men om din familj är utomlands och det finns ingen hemma att göra det för dig kan det bli lite svårt. I sådana situationer skulle du behöva ange banken i förväg om samma och lämna nödvändig dokumentation med dina betrodda representanter. I e-bankens ålder kan det tyvärr inte laddas om online heller. Detta beror på att FEMA-reglerna anger att du måste skicka in nödvändiga dokument till banken innan du kan få kortet laddat igen. And if you find yourself left with a balance in your card after your return back to India, its easy to encash. Fyll i återbetalningsformuläret med banken och pengarna krediteras ditt konto. Så vad är de faktorer du behöver tänka på om du planerar att gå till en Säger en SBI-bankens tjänsteman, Ta reda på nätverksuttagen där den kan användas, utgivningspriset, den tid som ska tas ut, avgifterna för ATM-kontantuttag , Balansförfrågan, omladdningskostnader, andra fördelar som om ett extra kort erbjuds, kostnaden för detsamma och de ytterligare fördelarna som följer med innan du smalnar ner på en. For instance HDFC charges Rs 150 on the USD card while ICICI Bank and SBI Bank charge Rs 110 and Rs 150 plus 12.24 of amount respectively. Omladdningskostnaderna vid SBI, ICICI Bank och HDFC är Rs 100, Rs 55 respektive Rs 100. Additionally some of these cards also offer free personal accident insurance cover, loss of baggage and passport reconstruction insurance cover, a replacement card for use in case of emergencies - consider those factors too. Lägger till Khandelwal, det är en lysande produkt som alltid ska användas, på alla ställen. A smart thing to do would be to use the card in the country of origin, i. e use a USD Card in the US only and not in the UK. In case passenger is travelling to UK, a GBP card could also be purchased. This would save him from the cross currency charges, thus making the card very economical to use. Who are authorized by the Reserve Bank to sell foreign exchange for travel purposes Foreign exchange can be purchased from any authorised person, such as Authorised Dealer (AD) Category-I bank and AD Category II. Full-Fledged Money Changers (FFMCs) are also permitted to release exchange for business and private visits. Who is an Authorized Dealer An Authorised Dealer is normally a bank specifically authorized by the Reserve Bank under Section 10(1) of FEMA, 1999, to deal in foreign exchange or foreign securities (the list of ADs is available on rbi. org. in ). How much foreign exchange can one buy when traveling abroad on private visits to a country outside India For private visits abroad, other than to Nepal and Bhutan, viz. for tourism purposes, etc. any resident can obtain foreign exchange up to an aggregate amount of USD 10,000, from an Authorised Dealer, in any one financial year, on self-declaration basis, irrespective of the number of visits undertaken during the year. This limit of USD 10,000 or its equivalent per financial year for private visits can also be availed of by a person who is availing of foreign exchange for travel abroad for any purposes, such as, for employment or immigration or studies. Ingen utländsk valuta är tillgänglig för besök i Nepal andor Bhutan för något ändamål. A resident Indian is allowed to take INR of denomination of Rs.100 or lesser denomination to Nepal and Bhutan without limit. How much foreign exchange is available for a business trip For business trips abroad to countries, other than to Nepal and Bhutan, a person can avail of foreign exchange up to USD 25,000 per visit. Visits in connection with attending of an international conference, seminar, specialised training, study tour, apprentice training, etc. are treated as business visits. Release of foreign exchange exceeding USD 25,000 for business travel abroad (other than to Nepal and Bhutan), irrespective of the period of stay, requires prior permission from the Reserve Bank. No release of foreign exchange is admissible for any kind of travel to Nepal and Bhutan or for any transaction with persons resident in Nepal. Investments in Bhutan are permitted in Indian Rupees as well as in freely convertible currencies. If investment is made in freely convertible currency ies, salewinding up proceeds are required to be repatriated to India in freely convertible currencies. How much foreign currency can be taken while buying foreign exchange for travel abroad Travellers going to all countries other than (a) and ( b) below are allowed to purchase foreign currency notes coins only up to USD 3000. Balance amount can be carried in the form of travellers cheque or bankers draft. Exceptions to this are (a) travellers proceeding to Iraq and Libya who can draw foreign exchange in the form of foreign currency notes and coins not exceeding USD 5000 or its equivalent (b) travellers proceeding to the Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States who can draw entire foreign exchange in the form of foreign currency notes or coins. How much foreign exchange can be drawn for medical treatment abroad AD Category I banks and AD Category II, may release foreign exchange up to USD 100,000 or its equivalent to resident Indians for medical treatment abroad on self declaration basis, without insisting on any estimate from a hospitaldoctor in Indiaabroad. A person visiting abroad for medical treatment can obtain foreign exchange exceeding the above limit, provided the request is supported by an estimate from a hospitaldoctor in Indiaabroad. An amount up to USD 25,000 is allowed for maintenance expensesof a patient going abroad for medical treatment or check-up abroad, or to a person foraccompanying as attendant to a patient going abroad for medical treatmentcheck-up. The amount of USD 25,000 allowed to the patient going abroad is in addition to the limit of USD 100,000 mentioned above. What are the facilities available to students for pursuing their studies abroad For studies abroad the estimate received from the institution abroad or USD 100,000, per academic year, whichever is higher, may be availed of from an AD Category I bank and AD Category II. Students going abroad for studies are treated as Non-Resident Indians (NRIs) and are eligible for all the facilities available to NRIs under FEMA, 1999. Educational and other loans availed of by students as residents in India can be allowed to continue. A student holding NRO account may withdraw and repatriate up to USD 1 million per financial year from his NRO account. The student may avail of an amount of USD 10,000 or its equivalent for incidental expenses out of which USD 3000 or its equivalent may be carried in the form of foreign currency while going for study abroad. What are the documents required for withdrawal of Foreign Exchange for the above purpose Documentation may be done as advised by the Authorised Dealer. How much foreign exchange is available to a person going abroad on employment A person going abroad for employment can draw foreign exchange up to USD 100,000 from any Authorised Dealer in India on the basis of self-declaration. How much foreign exchange is available to a person going abroad on emigration A person going abroad on emigration can draw foreign exchange from AD Category I bank and AD Category II up to the amount prescribed by the country of emigration or USD 100,000. He can draw foreign exchange up to USD 100,000 on self - declaration basis from an Authorised Dealer in India This amount is only to meet the incidental expenses in the country of emigration. No amount of foreign exchange can be remitted outside India to become eligible or for earning points or credits for immigration. All such remittances require prior permission of the Reserve Bank. If requirement exceeds USD 100,000, the person requires to obtain the prior approval from the Reserve Bank. Is there any category of visit which requires prior approval from the Reserve Bank or the Government of India Dance troupes, artistes, etc. who wish to undertake cultural tours abroad, should obtain prior approval from the Ministry of Human Resources Development (Department of Education and Culture), Government of India, New Delhi. Whether permission is required for receiving grantdonation from abroad under the Foreign Contribution Regulation Act, 1976 The Foreign Contribution Regulation Act, 1976 is administered and monitored by the Ministry of Home Affairs whose address is given below: Foreigners Division, Jaisalmer House, 26, Mansingh Road, New Delhi-110 011 No specific approval from the Reserve Bank is required in this regard. How many days in advance one can buy foreign exchange for travel abroad Permissible foreign exchange can be drawn 60 days in advance. In case it is not possible to use the foreign exchange within the period of 60 days, it should be immediately surrendered to an authorised person. However, residents are free to retain foreign exchange up to USD 2,000, in the form of foreign currency notes or TCs for future use or credit to their Resident Foreign Currency (Domestic) RFC (Domestic) Accounts. Can one pay by cash full rupee equivalent of foreign exchange being purchased for travel abroad Foreign exchange for travel abroad can be purchased from an authorized person against rupee payment in cash only up to Rs.50,000-. However, if the Rupee equivalent exceeds Rs.50,000-, the entire payment should be made by way of a crossed cheque bankers cheque pay order demand draft debit card credit card prepaid card only. Is there any time-frame for a traveller who has returned to India to surrender foreign exchange On return from a foreign trip, travellers are required to surrender unspent foreign exchange held in the form of currency notes and travellers cheques within 180 days of return. However, they are free to retain foreign exchange up to USD 2,000, in the form of foreign currency notes or TCs for future use or credit to their Resident Foreign Currency (Domestic) RFC (Domestic) Accounts. Should foreign coins be surrendered to an Authorised Dealer on return from abroad The residents can hold foreign coins without any limit. How much foreign exchange can a resident individual send as gift donation to a person resident outside India Any resident individual, if he so desires, may remit the entire limit of USD 125000 in one financial year under LRS as gift to a person residing outside India or as donation to a charitableeducational religiouscultural organization outside India. Remittances exceeding the limit of USD 125000 will require prior permission from the Reserve Bank. Is it permitted to use International Credit Card (ICC)ATMDebit card for undertaking foreign exchange transactions Use of International Credit Cards (ICCs) ATMs Debit Cards can be made for travel abroad in connection with various purposes and for making personal payments like subscription to foreign journals, internet subscription, etc. The entitlement of foreign exchange on International Credit Cards (ICCs) is limited by the credit limit fixed by the card issuing authority only. With ICCs one can (i) meet expensesmake purchases while abroad (ii) make payments in foreign exchange for purchase of books and other items through internet in India. If the person has a foreign currency account in India or with a bank overseas, heshe can even obtain ICCs of overseas banks and reputed agencies. Use of these instruments for payment in foreign exchange in Nepal and Bhutan is not permitted. How much Indian currency can a person carry while going abroad Residents are free to take outside India (other than to Nepal and Bhutan) currency notes of Government of India and Reserve Bank of India notes up to an amount not exceeding Rs. 10000- per person. They may take or send outside India (other than to Nepal and Bhutan) commemorative coins not exceeding two coins each. Explanation. Commemorative Coin includes coin issued by Government of India Mint to commemorate any specific occasion or event and expressed in Indian currency. How much Indian currency can be brought in while coming into India A resident of India, who has gone out of India on a temporary visit may bring into India at the time of his return from any place outside India (other than Nepal and Bhutan), currency notes of Government of India and Reserve Bank of India notes up to an amount not exceeding Rs.7,500. A person can take or send out of India to Nepal or Bhutan, currency notes of Government of India and Reserve Bank notes, in denominations not exceeding Rs.100. How much foreign exchange can be brought in while visiting India A person coming into India from abroad can bring with him foreign exchange without any limit. However, if the aggregate value of the foreign exchange in the form of currency notes, bank notes or travellers cheques brought in exceeds USD 10,000 or its equivalent andor the value of foreign currency alone exceeds USD 5,000 or its equivalent, it should be declared to the Customs Authorities at the Airport in the Currency Declaration Form (CDF), on arrival in India. 22. Is it required to follow complete export procedure when a gift parcel is sent outside India A person resident in India is free to send (export) any gift article of value not exceeding Rs.5,00,000 provided export of that item is not prohibited under the extant Foreign Trade Policy and the exporter submits a declaration that goods of gift are not more than Rs.5,00,000 in value. Export of goods or services up to Rs.5,00,000 may be made without furnishing the declaration in Form GR SDF PP SOFTEX, as the case may be. How much Jewellery can be carried while going abroad Taking personal jewellery out of India is as per the Baggage Rules, governed and administered by Customs Department, Government of India. While no approval of the Reserve Bank is required in this case, approvals, if any, required from Customs Authorities may be obtained. Can a resident extend local hospitality to a non-resident A person resident in India is free to make any payment in Indian Rupees towards meeting expenses, on account of boarding, lodging and services related thereto or travel to and from and within India, of a person resident outside India, who is on a visit to India. Can residents purchase air tickets in India for their travel not touching India Residents may book their tickets in India for their visit to any third country. For instance, residents can book their tickets for travel from London to New York, through domesticforeign airlines in India itself. Is endorsement in the passport mandatory for Private Visit Customers No, it is not mandatory to endorse on the passport, however if the customer insists or request for an endorsement the authorised dealer will not refuse to endorse the same. What is HDFC Multi Currency Card concept Pre-funded Foreign currency denominated card with multiple currency wallets where individual currencies can be loaded The card will work like any regular prepaid card to facilitate payments at VISA ATMs and POS terminals abroad. First choice of currency to process the transaction will be the local currency of transaction. If the card does not have sufficient balance on the local currency wallet then by default funds will be pulled from another currency wallet with sufficient funds Convenient option of transferring currency from one wallet to another using Net Banking service. Customer will know applicable rate at the time of transaction What are the features of HDFC Multi Currency Card Variable denomination Reloadable Prepaid Forex card with an option to load any of the 10 currency options Can carry more than one currency on the card simultaneously Move funds across different currency wallets conveniently Hassle free selection of local currency based on location of use Built in intelligence to process transactions using funds across different currency wallets Set your own ATM Net Banking PIN online Comes with a back up card which can be utilized in case Primary card is lostdamagedstolen. Chip based to offer security, works on all EMV compliant terminals E-com facility available to make online Foreign Currency payments Transaction specific alerts on registered email mobile for select transactions and activities Global acceptance across all Visa ATMs and merchant establishments What are the alert facilities available in HDFC Multi Currency Card SMS Alert Card activation Load Reload of value Refund Add-on card activation Card Hotlisting PoS transaction alert ATM transaction alert ECOM transaction alert ATM PIN Reset IPIN Reset Email alert Card Activation Card load Card reload ATM PIN reset IPIN reset What are the features available in HDFC Multi Currency Card Net Banking SetReset ATM PIN and Internet PIN (IPIN) Download Statements Check balance in the card Swap currencies between different currency wallets Block unblock card for transactions Check transaction history Hotlist lost stolen card Activate back-up card What are the value added services available on HDFC Mul ti Currency Card 24 7 365 days assistance Premium Concierge services Enhanced Insurance coverage Lost and Stolen card reporting Cardholder Enquiry Service Emergency Cash disbursement Emergency Card replacement What are the charges on HDFC Bank Multi Currency Card Issuance Fee. Rs 500- per card Reload Fee. Rs 75- per reload Re-issuance of Card Fee. Rs 100- per card ATM Cash Withdrawal Cross Currency Charges: For transactions where the transaction currency is different than the currency available on Multicurrency ForexPlus card, Bank will charge cross currency markup of 3 on such transactions. Exchange rate used will be the VISAMasterCard wholesale exchange rate prevailing at the time of the transaction. For cross currency transactions involving wallet to wallet transfers within currencies available on Multi currency Forex Plus card, customer will be charged with 2 cross currency charges. Currency conversion service tax: Currency Conversion tax will be as applicable as per prevailing tax guidelines Charges towards GCAS facility: The customer will be charged for availing GCAS facility of Visa as per the prevailing charges applicable. Eligibility and Documentation Just visit or call any VKC Forex branch with the following documentation: The completed Multi currency Application Form Form A2 A photocopy of your Passport A look at the documentation mandated by FEMA as per the quota of your travel: Private Visit - For Holidays, Personal visits, etc. USD 10,000.00 per financial year USD 25,000.00 per Trip Immigration - For people who settle abroad in countries like Canada, New Zealand, etc. USD 100,000.00 per year Employment Abroad - For a person who is going to work abroad USD 100,000.00 per year Medical Treatment - For people who are travelling abroad for treatment USD 100,000.00 per year Studies Abroad - For students pursuing studies abroad USD 100,000.00 per academic year How much foreign exchange is available to a person going abroad on employment A person going abroad for employment can draw foreign exchange up to USD 100,000 from any Authorised Dealer in India on the basis of self-declaration. How much foreign exchange is available to a person going abroad on emigration A person going abroad on emigration can draw foreign exchange from AD Category I bank and AD Category II up to the amount prescribed by the country of emigration or USD 100,000. He can draw foreign exchange up to USD 100,000 on self - declaration basis from an Authorised Dealer in India This amount is only to meet the incidental expenses in the country of emigration. No amount of foreign exchange can be remitted outside India to become eligible or for earning points or credits for immigration. All such remittances require prior permission of the Reserve Bank. If requirement exceeds USD 100,000, the person requires to obtain the prior approval from the Reserve Bank. Is there any category of visit which requires prior approval from the Reserve Bank or the Government of India Dance troupes, artistes, etc. who wish to undertake cultural tours abroad, should obtain prior approval from the Ministry of Human Resources Development (Department of Education and Culture), Government of India, New Delhi. Whether permission is required for receiving grantdonation from abroad under the Foreign Contribution Regulation Act, 1976 The Foreign Contribution Regulation Act, 1976 is administered and monitored by the Ministry of Home Affairs whose address is given below: Foreigners Division, Jaisalmer House, 26, Mansingh Road, New Delhi-110 011 No specific approval from the Reserve Bank is required in this regard. How many days in advance one can buy foreign exchange for travel abroad Permissible foreign exchange can be drawn 60 days in advance. In case it is not possible to use the foreign exchange within the period of 60 days, it should be immediately surrendered to an authorised person. However, residents are free to retain foreign exchange up to USD 2,000, in the form of foreign currency notes or TCs for future use or credit to their Resident Foreign Currency (Domestic) RFC (Domestic) Accounts. Can one pay by cash full rupee equivalent of foreign exchange being purchased for travel abroad Foreign exchange for travel abroad can be purchased from an authorized person against rupee payment in cash only up to Rs.50,000-. However, if the Rupee equivalent exceeds Rs.50,000-, the entire payment should be made by way of a crossed cheque bankers cheque pay order demand draft debit card credit card prepaid card only. Is there any time-frame for a traveller who has returned to India to surrender foreign exchange On return from a foreign trip, travellers are required to surrender unspent foreign exchange held in the form of currency notes and travellers cheques within 180 days of return. However, they are free to retain foreign exchange up to USD 2,000, in the form of foreign currency notes or TCs for future use or credit to their Resident Foreign Currency (Domestic) RFC (Domestic) Accounts. Should foreign coins be surrendered to an Authorised Dealer on return from abroad The residents can hold foreign coins without any limit. How much foreign exchange can a resident individual send as gift donation to a person resident outside India Any resident individual, if he so desires, may remit the entire limit of USD 125000 in one financial year under LRS as gift to a person residing outside India or as donation to a charitableeducational religiouscultural organization outside India. Remittances exceeding the limit of USD 125000 will require prior permission from the Reserve Bank. Is it permitted to use International Credit Card (ICC)ATMDebit card for undertaking foreign exchange transactions Use of International Credit Cards (ICCs) ATMs Debit Cards can be made for travel abroad in connection with various purposes and for making personal payments like subscription to foreign journals, internet subscription, etc. The entitlement of foreign exchange on International Credit Cards (ICCs) is limited by the credit limit fixed by the card issuing authority only. With ICCs one can (i) meet expensesmake purchases while abroad (ii) make payments in foreign exchange for purchase of books and other items through internet in India. If the person has a foreign currency account in India or with a bank overseas, heshe can even obtain ICCs of overseas banks and reputed agencies. Use of these instruments for payment in foreign exchange in Nepal and Bhutan is not permitted. How much Indian currency can a person carry while going abroad Residents are free to take outside India (other than to Nepal and Bhutan) currency notes of Government of India and Reserve Bank of India notes up to an amount not exceeding Rs. 10000- per person. They may take or send outside India (other than to Nepal and Bhutan) commemorative coins not exceeding two coins each. Explanation. Commemorative Coin includes coin issued by Government of India Mint to commemorate any specific occasion or event and expressed in Indian currency. Explanation. Commemorative Coin includes coin issued by Government of India Mint to commemorate any specific occasion or event and expressed in Indian currency. How much Indian currency can be brought in while coming into India A resident of India, who has gone out of India on a temporary visit may bring into India at the time of his return from any place outside India (other than Nepal and Bhutan), currency notes of Government of India and Reserve Bank of India notes up to an amount not exceeding Rs.7,500. A person can take or send out of India to Nepal or Bhutan, currency notes of Government of India and Reserve Bank notes, in denominations not exceeding Rs.100. How much foreign exchange can be brought in while visiting India A person coming into India from abroad can bring with him foreign exchange without any limit. However, if the aggregate value of the foreign exchange in the form of currency notes, bank notes or travellers cheques brought in exceeds USD 10,000 or its equivalent andor the value of foreign currency alone exceeds USD 5,000 or its equivalent, it should be declared to the Customs Authorities at the Airport in the Currency Declaration Form (CDF), on arrival in India. 22. Is it required to follow complete export procedure when a gift parcel is sent outside India A person resident in India is free to send (export) any gift article of value not exceeding Rs.5,00,000 provided export of that item is not prohibited under the extant Foreign Trade Policy and the exporter submits a declaration that goods of gift are not more than Rs.5,00,000 in value. Export of goods or services up to Rs.5,00,000 may be made without furnishing the declaration in Form GR SDF PP SOFTEX, as the case may be. How much Jewellery can be carried while going abroad Taking personal jewellery out of India is as per the Baggage Rules, governed and administered by Customs Department, Government of India. While no approval of the Reserve Bank is required in this case, approvals, if any, required from Customs Authorities may be obtained. Can a resident extend local hospitality to a non-resident A person resident in India is free to make any payment in Indian Rupees towards meeting expenses, on account of boarding, lodging and services related thereto or travel to and from and within India, of a person resident outside India, who is on a visit to India. Can residents purchase air tickets in India for their travel not touching India Residents may book their tickets in India for their visit to any third country. For instance, residents can book their tickets for travel from London to New York, through domesticforeign airlines in India itself. Is endorsement in the passport mandatory for Private Visit Customers No, it is not mandatory to endorse on the passport, however if the customer insists or request for an endorsement the authorised dealer will not refuse to endorse the same. Can I buy more than one Travel Card from Axis Bank In Same Currency: Each individual will be entitled to purchase one card of each currency. However, an individual cannot hold more than a single card of the same currency at any given point of time In Multiple Currencies: If you are travelling to more than one country on a single trip and you wish to carry more than one card on different currencies, then Bank can issue more than one card to you. albeit in different currencies, within the overall RBI approved limits for the trip. Can I get one card loaded with multiple currencies, if I am traveling to two countries No. As stated above if you are travelling to more than one country on a single trip, then Bank can issue more than one card to you, albeit in different currencies, within the overall RBI approved limits for the trip. However it would not be possible to load more than one currency on a single card. When can I use the card after purchase You are advised to commence the usage of the card only after a couple of hours. You are also advised to ensure that you have received the PIN and sign on the signature panel at the back of the card. It is also advisable to change the PIN and check the Balance on the card at any Axis Bank ATM before your departure from the country. How can I confirm if my card has been loadedreloaded You would receive an SMS confirmation as soon as your card is loadedreloaded. It is advisable to check the Balance on the card at any Axis Bank ATM before your departure from the country. You can also check your balance on our website using the login id and password provided for internet banking. How much money can I load onto my Travel Currency Card The usage of your Travel Currency Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The amount loaded or reloaded on a card should be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations in force at present. The minimum purchase reload value of Travel Currency Card is given below: Minimum Issuance Amount Minimum Reload Amount How can I use this Card to withdraw Cash To withdraw cash, you would need to insert your card into any Visa Visa Plus Mastercard ATM machine overseas and follow the instructions on screen. Enter your PIN and indicate the amount you want to withdraw in the local currency. The requisitioned cash will be dispensed in the local currency of the country you are in. What is my PIN Your PIN (Personal Identification Number) is a unique 4 digit secure number assigned to your card and known only to you. It allows you to withdraw cash from VISA VISA Plus Mastercard ATMs worldwide. This PIN can be changed (only) at any Axis Bank ATM in India. Which ATMs accept the Travel Currency Card All ATMs overseas displaying the Visa or Plus symbol will accept your Axis Bank Travel Currency Card. Will I find VISA ATMs where I am going There are over 1 Million VISA ATMs worldwide. For a comprehensive list of all ATMs look upto the location of VISA accepting ATMs on their website visa. Or visa. via. infonowlocatorglobal and click on the ATM locator. Unless you are travelling to someplace very remote, it is very unlikely that you wont be able to find one. It may please be noted that there are certain countries where, either the VISA or MasterCard has withdrawn support or there is no presence of VISA or MasterCard infrastructure. Thus, there will be no acceptability of our Travel Currency Card in such countries. Is there a fee levied for the use of VISA ATMs There is a transaction fee levied at various ATMs for cash withdrawal Balance Inquiry as per the table hereunder: Minimum Issuance Amount Minimum Reload Amount The banks in U. S. are given right by the local federal laws to charge Surchargefees from other bank customers accessing their ATM to withdraw money. Many ATMS in US do levy charges for withdrawing from their ATM over and above the charges mentioned above. What options should I choose to withdraw cash from the ATM Generally, the options available at the ATM for cash withdrawal are Checking, Credit, and Savings. You should choose the CheckingCurrent option. In case the CheckingCurrent option is not available, you should select the Credit option. The Savings option does not link to the VISA network and hence the transaction would not be successful. What if I have forgotten my ATM PIN The Card gets blocked for use at ATMs, if the card has been used with the wrong ATM PIN more than 3 times. This is for your own security and to prevent any fraudulent use on the card. If you have forgotten your PIN, you may write to travel. currencyaxisbank for generation of a new PIN. Does the Visa ATM display the foreign exchange rate of conversion No, generally, ATMs display the amount withdrawn and balance available in the local currency. With this information, you can calculate the foreign exchange rate applied. Can I use my Travel Card in currencies other than the base currency (currency variant in which the card was purchased) Yes, the Travel Currency Card can be used to transact (Cash withdrawal at ATMs and point of sale transactions at Merchant Outlets) in any local currency. For transactions in any other currency other than the base currency, there will be an exchange rate which will be applicable. Whom should I contact, in case I have any dispute on a transaction In case you have a dispute on any specific transaction, you are requested to provide the details of the transaction to the e-mail id:- travel. currencyaxisbank for doing the needful. Can I reload the card Incase you have exhausted the funds on the card you can reload your card with additional funds. The easiest way to do this is to contact the Axis Bank Branch where you bought it from. Is remote reloading possible on the card Yes You may leave a signed copy of the reload Form and authorization with your family. Your family member can approach Axis Bank Branch with the Reload form. On submission of the documents and receipt of the payment, the Travel Card would be reloaded. How do I withdraw the remaining cash from my card if it is too small for a cash machine to dispense The easiest way to cash out your card, if you dont want to reload it for your next trip, is to go to the nearest Axis Bank branch and get the remaining amount encashed. How can I get a refund of unspent balances The Card can be encashed only after your return to India. Furthermore, the last transaction done on the card should be more than 10 days prior to the date of encashment. For refund of the residual or unutilized balances you can approach any of the branch of the Bank irrespective of where the card was issued. You need to complete the refund form and submit a copy of your passport alongwith the form. Do I need to surrender the card at the branch at the time of encashment or can I retain the same In case you want to encash the entire unspent amount on the card, you need to cut the card into 4 pieces at the time of surrender. However if you wish to retain the card for further trips, you can do so by encashing the partial amount and maintaining a minimum balance of USD 20 EUR 15 GBP 10 AUD 25, CAD 25 SGD 30 CHF 25 and SEK 130. Please note that if the balance on the card is more than 2000 then the card should be encashed within 90 days from the date of arrival. What do I do if my card is lost or stolen You can call the 24- hour helpline 91-22-67987700 or send an email to email helpdesk travel. currencyaxisbank to report a lost or stolen card. Our Customer Service Executives will immediately block the lost card and prevent it from further use and arrange to send you a replacement card within 2 working days. It is important to note that a lost Card report will be taken only after verification of your Mothers maiden name, Date of Birth, Passport no etc. Is there any other way in which I can keep a track of my balance and the latest transactions You can access the Internet banking module, iConnect for keeping a track of your balances and the transactions done on your card. The Internet banking user id is mentioned on the sticker placed on the welcome kit. The password is enclosed in the welcome kit in a sealed envelope for security reasons. You can visit the web-site axisbank. Select the Logon to net Banking section on the top left hand side to access the service. What important points should I keep in mind for using the card at Merchant Outlets You should look for VISAVISA Electron MasterCard sign at the point-of-sale merchant establishment. The Merchant must have an electronic point of sale card swiping terminal. Present your Travel Card after making purchase. Do not give your PIN to the merchant even if requested. PIN is not required for POS transactions. After a successful authorization, a hold for the transacted amount will first be placed on your account. Subsequently, your account will be debited for the transacted amount. A sales slip will be generated from the electronic card-swiping terminal. Check and sign the sales slip. Your signature must match the one on your Travel Card. Ensure your card is returned to you. Please note that this card can be used only for online transactions. Any transaction, which is done in an offline mode (Manual key Entry) would be declined, as it does not get routed to the online systems. What should I do if I lose my Travel Currency CardATM PIN or Internet banking password In case of loss of card, ATM PIN or the Internet banking password, you are requested to write to the Travel Currency Helpdesk at the e-mail id: - travel. currencyaxisbank What is the VKC Forex Global Currency Card VKC Forex Global Currency Card is a pre-paid foreign currency card that makes your foreign trip totally hassle-free and convenient. You can load this pre-paid card with foreign currency in India and use it to withdraw cash in the local currency from VISA MASTERCARD AMERICAN EXPRESS ATMs and merchant establishments accepting VISA MASTERCARD AMERICAN EXPRESS Flag cards. The Card is sold through ICICI Bank branches and select money changers. The Card also comes with never before features including travel insurance, emergency assistance, advanced account management features. In which currencies are the VKC Forex Global Currency Card available in VISA US Dollars Euro Pound Sterling Swiss Francs Australian Dollars Canadian Dollars Singapore Dollar Japanese Yen MASTERCARD US Dollars AMERICAN EXPRESS US Dollars So the US Dollar card will have USD loaded on to it (just like the USD Travelers Cheque). The Card will work in all countries and will dispense local currencies only on usage at ATMs, but in case the US Dollar card is used in say Europe, conversion charges from USD to Euro will be applicable. Why should I use an VKC Forex Global Currency Card An VKC Forex Global Currency Card ensures that you have a hassle free business or pleasure trip abroad. Instead of spending time encashing travelers cheques or changing money though Money Changers, The VKC Forex Global Currency Card ensures that you have 24-hours instant access to your funds. Apart from time and effort, you would also save money by getting the most competitive foreign exchange rates. Since it is a pre-paid card, it also helps you budget and plan your expenses. It also ensures that you spend your time in your business or leisure trip or abroad productively with an assurance of having an access to a wide network of people who are in stand by in case you were to need any help How does this pre-paid card work Your pre-paid Global Currency Card is loaded with funds at the time of purchase. You can use the card for cash withdrawal or for shopping at merchant outlets. With each transaction, the remaining value on the card decreases. You can continue to use your card as long as some funds remain on the card account. You can reload the card with more funds before your next trip when you return to India. This card cannot be used in India, Nepal Bhutan. What is the schedule of charges Schedule of Charges Some of the ATM acquires charge additional ATM fee. You are advised to check the same before the usage. Service Charge Extra What needs to be done incase HotelsCar Rentals take a Pre-Authorization HotelsCar Rentals before check-inrenting services etc, take a pre-auth on your card. A Pre-Auth is essentially blocking of certain amount on your card. At the time of checking out of the hotelsettling the bill, you should: Ask the executive to settle the final bill against the pre-auth that was taken. Ask the executive to cancel the pre-auth (credit back the amount) that was taken and settle the bill by taking an authorization for the actual bill amount. In the event of the Merchant not reversing back the amount, ICICI Bank would credit back the amount immediately after 11 days. What is the Insurance available on the card Personal Air Accident Cover - Death only. This cover is available for PRIMARY Card members upto the age of 69 and is applicable only overseas. 100 benefit total amp disablement (as decided permanent by insurance company) Missing of connecting Applicable if there is no international flight in the next 6 hours after late arrival by an international flight on an international airline For International Travel only. Loss of travel documents (Passport, Visa, Tickets) Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery. Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery Delay in receipt of checked baggage. Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery. Note: The customer is automatically enrolled into the policy on the purchase of the card. The claim will be applicable only if on the incident date, the Global Currency Card was active and had a positive balance on the same. What is the Insurance Claim Process For insurance claims, please contact ICICI Lombard on toll free number: 180020988. ICICI Lombard PBO takes down the claim information from the customer. Checks based on the card number provided for the cover applicable. Forwards the information to the expert for claim validity. If the claim is valid, customer is forwarded the claim form along with the list of supporting documents required. The cheque is sent to customer within 30 days. Where do I call if I need some assistance Customers can call ICICI Banks 24-hour Customer Care Center for free customer support. From within India, call 1800 345 3499. From outside India, customers may call 91 22 28307777. After calling these numbers, please the customers need press 112 for English and 212 for Hindi. The customers can call up the call center to know their transaction details, the remaining balance on their card account, to update their mailing addressemail addressmobile number, report a card loss and ask for replacement cards or write to us using the Email Us option For emergency assistance, they can call our assistance center at 91 11 4189 8888 Can the VKC Forex Global Currency Card be used over the Internet Yes. For VISA and MASTERCARD, the cardholder first needs to activate hisher card for the Internet usage while in case of AMERICAN EXPRESS, the card is pre-activated. The steps for activation are: Log on to icicibank, click on cards, Click on Global Currency Card, click on Login for Global Currency Card Customers, and log in using 16-digit card no and Internet password. Activate the card for Internet Transactions (not valid on Indian Sites). The card remains active for 30 minutes or 1 transaction which ever is earlier. Start using the card over the Internet. Is remote Loading of the card possible Yes. The process is: Leave a Signed Copy of the Reload Form and authorization with your family. Family Member walks into nearest VKC Forex Branch with the Reload Form. On submission of these documents and receipt of payment, the Card would be reloaded. Is temporary block facility available on the card Yes, the same is available. In case you want to temporarily block the card for safety purpose, you can do so yourself through your internet log-in or you can call up ICICI Bank call center to block and then unblock the card. This facility is not available on ICICI Bank American Express, Prepaid Global Currency Card. How do I track my transactions from wherever I am in the world Web-based Access to Account Information: Internet web-based access allows the customers quick access to transaction details and can also check their card balance. They simply need to logon to icicibank click on Cards click on Global Currency Card, and log-in through the Login for Global Currency Card customers link using their Internet Login ID (i. e. Global Currency Card 16 digit number) and password provided with the welcome pack for a complete update on the Card. Customers can check the status on their VKC Forex Global Currency Card from anywhere in the world. The customers can get updates on Available balance Transactions undertaken Transactions after last statement date Past statements (by period) If the merchant says that the card is not working, what is to be done Ask the merchant to ensure that he has swiped on a Credit Card terminal. If the card is still getting declined, walk into the nearest ATM to check the available balance on the card. Customers can withdraw the cash from the ATM and settle with the merchant. Report the matter to ICICI Bank, for follow up with the Merchant. What are the minimum and maximum amounts one can load on purchase Usage of the VKC Forex Global Currency Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The card can be loaded with any amount up to USD 10,000 or equivalent in Euros in a year. The minimum loading amount is 200 ( i. e. if USD card-200, if GBP card - 200 and so on ). Corporate travelers can load the Card up to 25,000 or its equivalent in Euros for every business trips. The amount of load on a card should be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations. If I am traveling to two countries, do I get the different currencies loaded on same card No. One card can be loaded with only one currency. However, the customer can take card in one currency and use worldwide irrespective of the currency of the country. Can I transact in currencies other than base currency (dollar, euros, pounds etc) using the Global Currency Card Yes, VKC Forex Global Currency Card allows transactions (cash withdrawal and point-of-sale transaction) in any local currency. For any currency other than the base currency, there will be an exchange rate which will be applied. What exchange rates are applied when a transaction is made on the card For transactions done in the base currency, there is no exchange rate applicable. However, for transactions other than in the Base Currency, VISA MATERCARD wholesale rates or Global Network (Incase of AMERICAN EXPRESS ) rates would apply. What documents are needed during purchaserecharge During purchase of a VKC Forex Global Currency Card, customers need to provide the following: Passport A2 form PAN Form 60 (in case you do not have a PAN number) They would also need to fill up and sign the VKC Forex Global Currency Card application form. The same documents need to be provided at the time of recharge along with the photocopy of the front of the card. The card numbers will be masked in the e-mails for security. Can one buy more than one VKC Forex Global Currency Card A customer can buy at most one VKC Forex Global Currency Card (of the same currency) at a time. Heshe can however buy more than one VKC Forex Global Currency Cards in different currencies. Can the card be used in India No the card cannot be used in India, Nepal Bhutan. Balance enquiry is allowed free of charge in ICICI Bank ATM in India. Can a Global Currency Card be recharged over phone or from abroad To reload the card, customers need to remit funds to the ICICI Bank branch or the Money Changer and submit the necessary documents. Customers can get in touch to their money changer or Bank branch for this facility. Corporate travelers can get cards charged by their authorised signatories providing the documents and the necessary funds. Can one retain the foreign exchange on the VKC Forex Global Currency Card after returning to India One can retain the card only if the balance remaining on the card is less than 2000. Else the amount needs to be refunded within 90 days from the date of arrival. In case refund is not made on time, the card would be suspended and the card holder can face legal action. As per RBI regulations. How can I confirm if my card has been charged You would get an SMS confirmation shortly after your card is loaded or reloaded or refunded. You may call up our customer care center also to know your balance. You can login into the website and check the transactions anytime. You can also walk into the nearest ICICI Bank ATM to check the balance on your card (balance will be displayed in rupees) How do I withdraw cash from an ATM using the Global Currency Card Check for VISA MASTERCARD AMERICAN EXPRESS logos at the ATM. Insert the card in the card slot of the ATM Enter the ATM PIN of the card. For the type of cardaccount, please select Credit Card Enter the amount of cash needed. Some of the ATM acquirers charge additional ATM fee. You are advised to check the same before the usage. Is there a limit to the maximum amount of cash that I can withdraw Daily withdrawal Limit This limit has been kept in place to prevent misuse in case you have misplaced the card Are there any charges for using a ATM VISA : There is a charge of 1.50 Dollars for USD Card, 1.50 Euros for Euro card, 1.50 Pounds for GBP Card (and similar amount for other currencies as well) for cash withdrawal from ATMs. The charges for checking the balance through the ATM is 0.50 Dollars for USD Card, 0.50 Euros for Euro Card, 0.50 Pounds for GBP Card (and similar amount for other currencies as well). MASTERCARD : A charge of 1.50 Dollars is levied on ATM Usage while 0.50 dollars are charged for balance enquiry. AMERICAN EXPRESS: A charge of 1.50 Dollars is levied on ATM Usage while balance enquiry option in not available on this card. Service Charges Applicable How can the customer maximize saving using the VKC Forex Global Currency Card The customers can maximize their saving by using the card at POS terminal, swiping the card to make payment rathr than withdrawing currency from ATMs and there by incurring ATM withdrawal charges while there are no charging for POS usage provided swipe is made in the same currency as the card. What if I forget the ATM PIN of the VKC Forex Global Currency Card In case the ATM-PIN is forgotten, call the Customer Care center and request for New ATM Pin. The for VISA MasterCard, the same would be provided over the phone. For American Express, the customer would need to generate the same over the IVR. Why would I need a replacement card One may need a replacement card if the card gets stolenlost, or if the magnetic strip stops working. Whom should I contact when I need a replacement card Contact the 24-hour ICICI Bank Customer Care Center on 91 22 2830 7777 for the replacement card. Call 91 22 2830 7777. How fast can I get my replacement card The card would be shipped within 48 hours to select locations serviced by our courier. Will my ATM PIN of the replacement card continue to be the same as the ATM PIN of the earlier card No. the customer will receive a new ATM PIN along with the replacement card. The customer need to use that for transacting at ATMs. How can I apply for a refund on the card To apply for a refund, please visit your nearest VKC Forex branch. You need to fill up an Refund Form and provide copies of your VKC Forex Global Currency Card and your passport. The funds will be returned to you immediately. How long does it take to get the refund Customers can get the refund immediately upto the amount of balance remaining on your VKC Forex Global Currency Card. In case there are some unsettled transactions, there could be an additional delay of upto 7 days. How is the VKC Forex Global Currency Card secured against unauthorised cash withdrawals from ATMs The Global Currency Card comes with advanced security features. To withdraw cash from a VISA ATM using the pre-paid card, customers need the confidential ATM-PIN which is available only to the customers. The ATM-PIN is issued at the time of card purchase. Customers need to remember the 4 digit PIN number and destroy the document. Do not write in on the card. The card would be blocked after 4 unsuccessful PIN attempts. This ensures that anyone having access to the card cannot use the card. What should one do to prevent unauthorised usage in case I lose the card The card comes with zero lost card liability after its loss being reported. Immediately report the loss of the card by calling up the customer care center. ICICI Bank would block the card from any further usage. On request, the Replacement Card can then be activates. In case the Replacement Card is also lost, a replacement card would be shipped to an address of the customers choice. What security features are implemented to prevent unauthorised usage of replacement cards before it reaches you The replacement card would be couriered along with its ATM PIN by courier. The card goes in a deactivated stage. The card can be activated only when the customer call up our Customer Care center and confirm the receipt of the card in proper condition. Without this verification, the card would not be enabled for transactions. What is the HDFC Bank ForexPlus card The HDFC Bank ForexPlus card is a magnetic strip based Pre-paid Card introduced in partnership with Visa Mastercard International, which offers you a convenient and secure way to carry your forex cash. This card offers you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all Visa Mastercard ATMs and Merchant establishment worldwide. This card cannot be used for payments in India, Nepal or Bhutan. What are the currencies available for HDFC Bank ForexPlus card The HDFC Bank ForexPlus card is currently available in 9 currencies, Australian Dollar, AED (Dirhams) Canadian Dollar, Euro, Japanese Yen, Singapore Dollars, Sterling Pound, Swiss Francand US Dollar. Where do I get this card This card is available over the counter at all VKC Forex branches. You simply need to walk into the branch, fill in the required documentation, fund your card and walk out with the Card pack. The card will get activated within hours of the funding being done. How does this card work Your HDFC Bank ForexPlus card will be activated with the loaded AUD AED CAD CHF Euro GBP JPY SGD and USD within hours of the bank getting the clear funds from you. Once active, the card can be used at any international location. (Usage of the card is not allowed in India, Nepal and Bhutan.) The HDFC Bank ForexPlus card works just like a Credit Card for purchase transactions at Merchants Establishments that have an electronic terminal. The only difference is that the transaction amount is directly debited from your HDFC Bank ForexPlus card balance. Your HDFC Bank ForexPlus card is accepted at over all Merchant Establishments displaying the Visa Mastercard symbol. The card can be used to withdraw cash at all Visa Mastercard ATMs worldwide. Irrespective of the currency of the card, the cash will be in the currency of the country. Only ensure that you remember the PIN given to you with the card pack. The same is unique for every card and cannot be changed at any domestic or international ATM. What documents should I submit when I purchase the HDFC Bank ForexPlus card Application form for the HDFC Bank ForexPlus card and the form A2 (or any other Forex Documentation as mandated under FEMA) as well as a Photocopy of your current and valid Passport. How soon can the card be used after it is purchased Your card will be activated with the loaded AUD AED CAD CHF Euro GBP JPY SGD and USD within a few hours of the bank having received the clear funds from you. Post activation, the card is ready for use. Are there any transactions for which this Card should not be used Yes, your card should not be used for temporary charges - e. g. paying deposits at hotels, hiring of cars etc. Incase you have paid these deposits using the ForexPlus card and the hotelcar rental agency etc. settles for an amount lesser than the deposit amount or you pay through a different mode the balance amount will get credited into your account only after 35 days from the transaction date. Note: the Bank reserves the right to charge the Card holder for any unauthorized amounts. Can the value of the card be topped up Yes, Remote reload - by anybody other than yourself is also possible. The person authorised by you for the same will need to come to the branch with the money and will need to provide the necessary documents. On receipt of the application form and the funds, your card will get reloaded for the desired amount. Can the ATM PIN be changed No, the ATM PIN cannot be changed at any of the HDFC Bank ATMs. What if I forget my ATM PIN You can call the HDFC bank PhoneBanking for assistance. A new PIN will be sent across to your mailing address with the bank. How will I know which ATMs accept the HDFC Bank ForexPlus Card All ATMs displaying the Visa PLUS Mastercard Logo will accept the HDFC Bank ForexPlus Card. Whom should I contact if my card is lost or stolen In case of loss of card please report the loss immediately. Call PhoneBanking 022 - 6160 6161 or Log on to the online facility for Prepaid Cards on hdfcbank and hotlist your ForexPlus Card You will not be liable for transactions on your Card Account (if any) from the moment your report is registered with the bank. Who should I contact for my replacement Card Is there a charge for replacement You can call the HDFC Bank PhoneBanking number of your city and ask for replacement of your HDFC Bank ForexPlus card. The reissued card will be sent to your domestic address with the bank. The charges for the Reissue of the Card are given in the Schedule of Charges. What is the maximum value for which the Card can be used There is no limit imposed on the usage of the Card. Customers can withdrawutilise any amount, upto the loaded value on the card at any ATMPOS. However, there are some ATMs which have a per transaction limit on every withdrawal that they honor, which cannot be changed by the Bank. Hence, in such cases the cardholder might need to do multiple transactions if he wants to withdraw a higher amount. How to activate e-commerce on my card Follow 2 simple steps Step 1: Log on to Prepaid card NetBanking. Step 2: Enable your e-commerce transaction facility to make purchase Money Gram MoneyGram is a global leader in worldwide money transfer services, working closely with specially chosen agents in 227,000 locations across 190 countries and territories. We provide a secure way to send and receive money to and from your loved ones worldwide and well make sure that your money gets to where its needed quickly. Why choose MoneyGram Its quick your money is where its needed in just 10 minutes. Its convenient with 227,000 money transfer agents around the world, youre never far away from MoneyGram. Its available to everyone you dont need a bank account or credit card. Its easy just visit a MoneyGram agent and complete one simple form. Its personal you can add a complimentary 10-word message. How do I send money Follow the below 5 simple steps to send money: Step 1: Find a MoneyGram agent. Step 2: Take some personal identification and visit the money agent. Step 3: Complete a simple send form and hand this to the MoneyGram agent along with the money that want to send and the transfer fee. A free 10-word message can be included on the form. Step 4: The agent will provide a reference number. Step 5: Contact the person to whom the money is being sent, and give himher the reference number. The money will be ready to collect in just 10 minutes.. How do you receive money 3 simple steps to receive money: Step 1: Get the reference number from the person who is sending you money and this will help speed up the collection. Step 2: Visit a MoneyGram agent taking some identification and the reference number with you. Step 3: Complete the simple receive form and show the identification. They will then be given your money, usually in the local currency. You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram agent for acceptable identification formats. Subject to the receiving MoneyGram agents availability and hours of operation, and local regulations. In addition to the transfer fees applicable to a transaction, a currency exchange rate set by MoneyGram or its agents may be applied. Prices subject to change. Inward Remittance Limit It is a fact that there is no need to obtain Foreign Inward Remittance Certificate(FIRC) for any of your remittances to India if they involve your relatives. The FEMA(Foreign Exchange Management Act), who takes care of all the foreign exchanges happening in India, does not specify any restriction to the amount of money sent to India. A reason for that could be to increase the foreign exchange inflows to the country. For business purposes, no need to provide FIRC for getting tax concessions. Thus, if the business is an export business, it is mandatory to have a FIRC for every remittance. Be very suspicious if you receive the following: A check or money order sent to you, with instructions to cash the item at your bank, then send some of the funds to someone else through MoneyGram. If the check is counterfeit your bank will make you cover the loss. Be aware that counterfeit checks are very hard to identify. A telephone call telling you that you have won money or a prize and that you need to send money to pay for taxes, customs fees, etc. A response to your newspaper ad for a lost pet or lost personal items, as fraud perpetrators are known to use the classified ads to contact people and pretend they have found their lost item. A suggestion from a stranger to send money to a friend or relative as a show of good faith because legitimate business is not conducted this way. You will be told that, by sending the money in the name of a friend, they will not be able to collect the funds. That is not true. Con artists often use fake identification to pretend to be someone else. An email that appears to be from MoneyGram, no matter how real it looks. We are not an Internet escrow or shipment service and will NEVER send an email confirmation to inform a person that they have received a MoneyGram transfer for payment of an Internet purchase. Instructions to mislead MoneyGram are a clear warning sign that something might be wrong. Con artists will be familiar with MoneyGrams efforts to prevent fraud. If someone tells you to not share the details of your transaction with MoneyGram, then you should not continue with the transaction. Here are some ways you can protect yourself: Buying items on the Internet. Be very careful if you are sending money to pay for merchandise purchased online. Many Internet auction sites provide an assured payment system that offers greater protection for the buyer and seller. Using the MoneyGram money transfer service. For the convenience of our customers, some transactions sent to a specific destination may be received in another country. Please do not assume your money transfer is safe because you specified a country for the transaction. Also, if a recipient has photo identification and knows pertinent information about the transaction and the sender, a reference number or the answer to a test question may not be required to pick up the transaction. Please be careful to whom you send money, keeping your transaction information confidential, and be suspicious of anyone who wants you to send money to them (or someone else) with a test question. It may be too good to be true. Research thoroughly before sending money in response to a newspaper or magazine ad for airline, concert or similar tickets. The same is true for offers of loans or credit cards where you are asked to send money for fees before signing any documents. Be suspicious of very cheap deals. MoneyGram cannot ensure that the goods or services you are paying for will be received. Here are some resources available to you in the United States: Report fraud. To report fraud to the Internet Fraud Complaint Center, visit ic3.gov. This is a partnership between The FBI and the National White Collar Crime Center. For a list of different types of fraud schemes or to report a fraud, you can also visit consumer. govsentinel. Call before you send money. If you are suspicious, contact the Better Business Bureau, AARP or your local Attorney General before sending any money. Canadian fraud. Many scams ask for money to be sent to Canada. For Canadian issues, call PhoneBusters toll-free at 1-888-495-8501 - this is a joint effort of U. S. and Canadian law enforcement to fight telemarketing fraud. FRAUD WARNINGS STOP Please read the questions below carefully to help us protect you from becoming a victim of fraud or a scam. Are you sending money: to someone you dont know or whose identity you cannot verify to prove to someone that you have the available funds to buy a car, other goods, or to rent a property Are you being asked by any 3rd party to provide any details about this transaction in part or in full by phone, email, fax or website to buy a product service or a pet via the internet or anywhere else in response to any offer that sounds very cheap in comparison to their expected price or looks too good to be true to claim lottery or prize winnings, inheritance, for a guaranteed credit card, loan offer, refund of bank charges or attractive investments in response to an internet offer, letter or phone call that asks you to send money for a job offer or mystery shopping or a charity to someone at home or overseas who claims to be your relative needing cash for an emergency and you are unable to verify independently if the caller and the claims are genuine to someone you met in an on-line chat room or da ting web site for financial assistance Examples: airplane ticket, medical bills, helping a relative, cashing a check, investing in a business deal, etc. to buy goods and services from someone who specifically recommends money transfer through MoneyGram as the preferred mode of payment IF you answered YES to any of these questions, DO NOT SEND the money transfer - someone may be trying to STEAL YOUR MONEY. Remember neither MoneyGram nor its agents will be liable if you ignore the fraud warnings above and still choose to send money for any of the reasons listed above. Send Money Fast With Western Union Money Transfer, its quick and easy to send money to your family back home in India. Our money transfer options offer you the convenience and dependability you need -- and the peace of mind you deserve. What is Western Union Western Union Financial Services, Inc. is a global leader in money transfer and messaging services. Known for its pioneering telegraph service, Western Union dates back to 1851 and introduced electronic money transfer service in 1871. Western Union has thousands of Agent locations in countries and territories worldwide. What is the Western Union Money Transfer service to India You can use cash to send money to India from participating Agent locations around the world. You can also send money to India online or by phone from the U. S. and Canada. Use your credit or debit card to send online or by calling 1-800-CALL-CASH. If you use your credit card, you may be charged an additional cash advance fee by your card issuer for this service. U. S. or Canadian bank-issued cards only. Who uses the Western Union Money Transfer service Anyone who needs to send money quickly and reliably. What are the benefits of using Western Union to send money Its RELIABLE - Each transfer is protected by an advanced worldwide security system and can be verified with a unique Money Transfer Control Number (MTCN). In addition, Western Unions Agent locations in India are authorized by the Reserve Bank of India. Its FAST - money is available minutes after it is sent, subject to Agent locations hours of operation. Its CONVENIENT - its your choice. You can send money to India online, by phone, or from an Agent location. Plus, theres no need to have an account. With thousands of Agent locations worldwide, theres sure to be a Western Union Agent location thats convenient for you. Can money be sent from India No. Western Union offers receive or payout service only in India. Can a business use the Western Union Money Transfer service to send money No. Due to Indian government regulations, the use of the Western Union Money Transfer services to India by businesses is not permitted. Is Western Union authorized by the Reserve Bank of India (RBI) Western Unions Agents in India are authorized by the Reserve Bank of India. Do I need a bank account to use the Western Union Money Transfer service To send or receive money at an Agent location, Western Union does not require credit cards, bank accounts, memberships or citizenship papers. Receivers in India may need to show a currently valid government-issued photo ID. Additional information may be necessary to meet government requirements depending on the amount being sent or received. To send money online, you will need a U. S.- or Canadian-based Visa or MasterCard credit or debit card. To send money via 1-800-CALL-CASHSM, you will need a U. S.-or Canadian based Visa, MasterCard or Discover credit or debit card. How much money can I send to India via Western Union There is a 2,500 US Dollars maximum limit set for remittances to India due to the regulations of the Reserve Bank of India What currencies can I send via Western Union Generally, Agent locations only except cash in local currency. You cannot send money from India. The receiver in India will be paid out in Indian rupees. How do I send money at a Western Union Agent location A customer completes a To Send Money form at a Western Union Agent location. The clerk at the Agent location collects the transfer amount plus applicable fees and processes the transaction. The sender receives a Money Transfer Control Number (MTCN) to track the status of the order and to share with the receiver to pick up the funds in India. How do I send money over the telephone or online You will need a U. S. or Canadian-based credit or debit card to send your money over the phone at 1-800-CALL-CASHSM or online. Other fees may apply. What is the MTCN and why do I need it The Money Transfer Control Number (MTCN) is a number printed on your receipt that allows you and Western Union track your transaction. It is also required for the receiver to have the MTCN to pick up funds in India. How can I ensure that my money gets there quickly Supply correct contact details in case Western Union needs to contact you. Also, be sure to have your recipients correct full name and address. The recipient will be required to show valid identification and the MTCN. How can I pay for a Western Union Money Transfer transaction All Western Union Money Transfer transactions sent from an Agent location must be paid in cash. Transactions originated by telephone - 1-800-CALL-CASHSM - and online must be paid for via a U. S. or Canadian-based credit or debit card Where can money be picked up in India Western Union Agents are independent businesses that provide money transfer service to their customers on behalf of Western Union. In India, money may be picked up at any of the more than 50,000 participating Agent locations in over 650 cities: Home delivery is also available nationwide in India. Cash will not be delivered via home delivery option. check or draft must be deposited into the bank account of the receiver only and is subject to clearing procedures of the local bank. Call 1-800-325-6000 in the U. S. or Canada. In India call 1-600-44-1851 How can I find a Western Union Agent location In the U. S. the South Asian toll-free number is 1-800-435-2226 where customer service representatives can assist you in Hindi, Tamil, Malyalam, Urdu and English. Customers can also find an Agent location online. For any inquiries in India reach us at: - 91 80 2222 1851 - 1-800-425-1851 (Toll Free line, available to all MTNLBSNL users in India) - Users in India can SMS WU CALL and send to 53636 for a call back in some time. Charges Apply How many Western Union Agent locations are there in India There are more than 50,000 Western Union Agent locations in India. How do I receive money at a Western Union Agent location The receiver completes a To Receive Money form at any Western Union agent location and provides a valid government-issued photo ID. The clerk at the Agent location then pays funds to recipient. How long does it take to send money via the Western Union Money Transfer service Transfers are completed and money is available for pick-up at receiving Agent locations in India within minutes. (Subject to transaction approval and hours of operation of receiving Agent locations.) Will my receiver be paid in cash Maximum cash payout amount for Indian nationals is 50,000 IN Rupee payouts over 50,000 IN Rupee will be paid by local check. There is no cash payout limit for foreign passport holders in India. Cash will not be delivered via home delivery option. check or draft must be deposited into the bank account of the receiver only and is subject to clearing procedures of the local bank. What type of exchange rate does Western Union apply to its transactions In addition to the transfer fees applicable to the transaction, a currency exchange rate set by Western Union will be applied. The exchange rate applied by Western Union provides customers with less foreign currency per dollar than Western Union receives when it obtains foreign currency. Western Union keeps the difference. The exchange rate varies daily. For information concerning the current currency exchange rates provided by Western Union, in U. S. call toll-free to 1-800-435-2226. Outside of the U. S. please contact your local Agent location. Will my receiver have to pay any charges on the money sent No. The sender pays all fees How do I know if my receiver has picked up the money From the U. S. to verify if the receiver has picked up the money or to track your transaction, call 1-800-432-2226 or track the status online. For better results, be sure to have your MTCN (Money Transfer Control Number) available. During what hours is the Western Union Money Transfer service available Western Union provides service 24 hours a day, 365 days a year. Each Agent location determines its own hours of operation, although many Agent locations maintain extended hours of operation and some are open 24 hours a day. Restrictions and Special Notes Receiving in India: As a government requirement, maximum payout amount is not more than 2,500 US dollars (or IN Rupee equivalent) per transaction. Sender threshold amount has therefore been set at Indian Rupees 111,317 to ensure exchange fluctuations do not result in the transaction being declined to the receiver. Maximum cash payout for all Indian nationals and all residents (Indian or Foreign) is 50,000 IN Rupee Payouts over 50,000 IN Rupee will be paid by local crossed check only. There is no cash payout limit for foreign passport holders in India. As a government requirement, a payee can only receive a maximum of 12 transactions per calendar year. Receiver must present valid identification. Receiver must present correct money transfer Control Number (MTCN). Will Call transfers to the states and Islands of Tamil Nadu, Kerela, Andhra Pradesh, AndamanNicobar or Pondicherry will be charged a special flat fee per transaction, regardless of principal amount being sent. The implementation of this special pricing for India is on a state level for Indias coastal regions. General Information: Senders full address must be included on all money transfers to India. Pursuant to Indian government regulations, money transfer payments are reserved for private consumer use only and cannot be used for commercial or business purposes, for purchase of property, or for investments. Test Question is not allowed. Paying location is required to maintain a photocopy of identification documents presented by the Receiver. A new International Money Transfer destination has been created called India Tsunami Region for transfers to these regions. Please verify the destination state with the sender before sending to India. Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial or business purposes, for purchase of property, or for investments. Online Fraud Sending money to someone you dont know You could be at risk for consumer fraud. The Western Union Money Transfer service is a great way to send money to people you know and trust. If you need to send money to someone you dont know well, you may be putting yourself at risk for fraud. Because we care about consumers, Western Union urges you to protect yourself from fraud by considering the following: Never send money to a stranger using a money transfer service. Beware of deals or opportunities that seem too good to be true. Dont use money transfer services to pay for things like online auction purchases. Never send money to pay for taxes or fees on foreign lottery winnings If you think you have been a victim of fraud, please contact your local Western Union Agent. What is the American Express GlobalTravel Card The American Express GlobalTravel Card is a prepaid, reloadable Card that provides you with a more convenient, secure way to manage your money while you are travelling. Its not a credit or debit card. Its a prepaid Card, which means you load funds onto the Card and can then use the Card to make purchases virtually anywhere American Express is accepted outside of India including at ATMs to withdraw cash. Since its prepaid, theres no risk of spending more funds than you have on the Card. Packed with travel-friendly features, the American Express GlobalTravel Card also includes free access to emergency assistance, if needed, during your journey. And its all backed with the world-class service offered from American Express. Do I need to do anything before using my American Express GlobalTravel Card Before using your Card, sign the back, where indicated. Memorise or change the 4-digit Personal Identification Number (PIN) contained within the Welcome Pack, and then destroy the printed PIN information. To change your PIN, call Customer Service or go online. To view your PIN online, log in to your account. Keep your Backup Card safe and store it separately. What is my PIN How can I change my PIN This is a unique 4-digit number assigned to your Card enabling you to securely withdraw cash from ATMs that accept American Express, outside India. This 4-digit PIN number should be known only by you, and it is important to protect the security of your Card and PIN at all times. To change your PIN to a more memorable number, call Customer Service or go online. To view your PIN online, log in to your account. How can I check my balance or view my transaction history You can check your balance and view your transaction history online at any time. To check your balance online now, log in to your account. To retrieve this information by phone, you may call Customer Service, 24 hours a day, 7 days a week. Do my American Express GlobalTravel Card funds have an expiration date No. While there is a valid thru date indicated on the front of the Card, the available funds on the American ExpressGlobalTravel Card do not expire. The valid thru date is simply required to ensure that the Card can be used at merchants that request andor require customers to provide a plastic expiration date during the transaction process. You may not use the Card after the valid thru date, but you can request a new Card be sent to you at no additional cost so you can use your remaining funds. What should I do if my American Express GlobalTravel Card is lost or stolen If your Card is lost, stolen or used improperly, call Customer Service for assistance. Our Customer Service Center, open 24 hours a day, 7 days a week, will assist in activating your Backup Card and blocking usage of the lost or stolen Card. You will need to sign the back of your Backup Card immediately, and either memorise the enclosed PIN, or change it to a more memorable PIN. You will not need to re-register your Card online. We will do this for you upon activation. In the event both Cards are lost or stolen, we can deliver a new Replacement Card to any location at no cost, and if necessary we can arrange emergency access to the funds available in your Card account, anywhere in the world, via Western Union. What should I do if I need help in an emergency Sometimes the unexpected happens when you travel. A passport is lost. You come down with a sudden illness. A lawyer is needed. Being a Card member can make things easier to handle. Global Assist Services help you prepare for your trip with customs information and destination guides. And while youre travelling overseas, lost passport replacement assistance, translation services, lost luggage assistance, and emergency legal and medical referrals are only a phone call away. For a detailed list of our Global Assist benefits, download the Global Assist Services guide. Note: While Global Assist coordination and assistance services are free benefits from American Express, Cardmembers are responsible for the costs charged by third-party service providers. Global Assist services are not meant to replace any travel insurance. How can I close my American Express GlobalTravel Card account In the event that you decide to close your American Express GlobalTravel Card account, call Customer Service. You can visit a participating branch location of the seller where you purchased the Card and ask for a reimbursement of available funds. Once your account is closed, please destroy any Cards by cutting them in half and disposing of them securely. To close your account if there is no balance remaining, call Customer Service. For more details on account closure, please refer to the Product Terms Conditions. Can the American Express GlobalTravel Card have a negative balance If a merchant authorises a transaction for an amount greater than your actual available balance, the American ExpressGlobalTravel Card will generally be declined. However, in rare circumstances, a merchant may process a transaction without prior authorization, or an amount greater than a Cards actual available balance may be authorised. If this occurs, you may be notified to load more funds onto the Card, or make a direct payment to cover the negative amount, but will not be charged an overdraft fee. While this does not happen often, it is important to keep track of your balance and reload funds as needed. To check your balance online now, log in to your account. 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